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Bandwidth, is E-mail counted?

Discussion in 'E-mail Discussions' started by Man0warr, Oct 16, 2007.

  1. Man0warr

    Man0warr Well-Known Member

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    In WHM for the Bandwidth usage, it doesn't seem that e-mail bandwidth is counted. We have a client that sends out thousands of e-mails with small attachments twice a month, but you couldn't tell that by looking at their bandwidth usage.

    Is there any way to get this information? It would be very helpful for billing purposes.
     
  2. yukiko

    yukiko Registered

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    i have too agree it doesnt get countred too it
     
  3. sarhosting

    sarhosting Well-Known Member

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    As far as I was aware - email is not counted in bandwidth - ive never heard of this to be honest

    Bandwidth is only counted for traffic of the site.. i would confirm with cPanel through the ticket system
     
  4. Man0warr

    Man0warr Well-Known Member

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    I know it's not counted, but is there some way to find out the e-mail bandwidth of a domain in WHM?
     
  5. tweakservers

    tweakservers Well-Known Member

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    you can see the bandwidth used by the domains via their cPanel > Bandwidth > at the bottom of the page, you may click their domain name which will shows you the break down of the http, pop3,imap,smtp and ftp
     
  6. Man0warr

    Man0warr Well-Known Member

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    What do you mean? theres no such thing in WHM or each domain's cpanel
     
  7. cPanelKenneth

    cPanelKenneth cPanel Development
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    Are you using the X or the X3 theme?
     
  8. Man0warr

    Man0warr Well-Known Member

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    X I think, is it in X3?
     
  9. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You can be more certain by logging into your cPanel interface. On the left side of the screen will be row labeled "Theme" and it will tell you which cPanel theme you are using. It should say X, X2 or X3 but it may say something else as well.
     
  10. cPanelKenneth

    cPanelKenneth cPanel Development
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    It is in X3
     
  11. vimalkumar_k

    vimalkumar_k Member

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    If you check WHM >> Main >> Account Information >> View Bandwidth Usage, you can find this small text in a box at the top of the page:


    =============================================
    Notes

    * This tool logs HTTP, FTP, SMTP, and POP3 traffic. This accounts for almost all traffic that a normal account will use.
    * To track bandwidth from IRC servers, game servers or other types of servers, you will need to use bandmin or mrtg.
    * Sub domains that have not transfered any of the above bandwidth will no longer be shown.
    * Parked domain bandwidth is included in the domain that the parked domain is parked on.
    =============================================

    This clearly shows that SMTP and POP transactions are included when bandwidth for a domain is calculated.

    Regards,
    Vimal
     
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