Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

bandwidth issue

Discussion in 'General Discussion' started by 4mhf, Feb 5, 2009.

  1. 4mhf

    4mhf Registered

    Mar 10, 2006
    Likes Received:
    Trophy Points:
    Hi there

    i have a big issue with bandwidth i check my whm bandwidth usage i saw the usage around 1800 GB's but the DC charge me for 4500 GB's so i asked them about from where the bandwidth highusage they said check ur bandwidth stats i check but no usage it's just 1800 but when i check hourly bandwidth usage in DC i saw another numbers saw ho i can control the bandwidth usage in cpanel to know where is the extra gigs gone and from which account ?

    any advise ?
  2. rhenderson

    rhenderson Well-Known Member

    Apr 21, 2005
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    The DC should have some type of bandwidth log, like MTRG, ask them for the URL for your server, they have to be using something in order to bill you for overages. You cannot rely on what cpanel shows as total bandwidth it will not be as accurate as what they are measuring.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice