Bandwidth Page Not Opening Properly in cPanel

wafaa

Well-Known Member
May 14, 2013
83
1
8
cPanel Access Level
Reseller Owner
Hello,

I have this error when i click to "bandwidth"

Code:
A fatal error or timeout occurred while processing this directive. [show] [close]

Template::Exception:
[TYPE]=[undef]
[INFO]=[Invalid offset: undefined
]
[TEXT]=[

]
at cpanel.pl line 1031.
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/stats/bandwidth"..., 1) called at cpanel.pl line 4383
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 845
cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/stats/bandwidth.html.tt") called at cpanel.pl line 267
 
Last edited by a moderator:

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,945
753
263
Houston
cPanel Access Level
DataCenter Provider
Hi @wafaa

Is there an associated error in the cPanel error logs for this? They're located at:

Code:
/usr/local/cpanel/logs/error_log
Since your profile indicates you're a reseller owner, if you don't have access to the error logs, you'll need to contact your provider for assistance.


Thanks!