Bandwidth usage completely incorrect?

Cool Matty

Registered
Sep 10, 2005
3
0
151
The bandwidth usage in WHM is totally wrong, giving a total bandiwidth usage for the entire month at only 320MB... when normally it is 100GB+

I've tried running runlogsnow and runweblogs and neither seem to fix it.

I think it isn't checking HTTP transfer for some reason. Any help?
 

fniederm

Member
May 8, 2003
20
0
151
I have the same issue. fixquotas script didn't help. Does anyone have an idea? Running cpanel release.
 

sabarishks

Active Member
Jun 29, 2007
35
0
56
just try
/scripts/bandwidth

not means finally do upcp
 

gtgeorge

Well-Known Member
Feb 28, 2007
86
0
156
just try
/scripts/bandwidth

not means finally do upcp
All our stats quit updating in WHM and cpanel a couple days ago. Obviously cpanel is keeping track of it as an accurate report for a user at 90% was just sent an email alert showing he is at 90%. WHM and cpanel report the users account at 77% in view bandwidth

Ran /scripts/bandwidth and got: :
Code:
[email protected] [~]# /scripts/bandwidth
http://pph.mydomain.com/cpanel/bandwidth.cgi
/scripts/bandwidth: line 10: /usr/local/etc/cpanel/bin/bandit: No such file or directory
 
Last edited:

lamp

Well-Known Member
Dec 22, 2003
111
0
166
Ran /scripts/bandwidth and got:
Code:
[email protected] [~]# /scripts/bandwidth
http://pph.mydomain.com/cpanel/bandwidth.cgi
/scripts/bandwidth: line 10: /usr/local/etc/cpanel/bin/bandit: No such file or directory

Have the same problem. Ran the bandwidth script and problem persists. All domain bandwidths are showing 0%.

No solution?

Lamp
 

gtgeorge

Well-Known Member
Feb 28, 2007
86
0
156
Wow this just reminded me I didn't update this thread. A support ticket got my issue taken care of ;) So definately submit a ticket :D
 

gtgeorge

Well-Known Member
Feb 28, 2007
86
0
156
For record, can you post the fix,

Thanks
The fix as explained when I asked was:
I cleared the /var/cpanel/bandwidth.cache directory and it updated correctly now, let us know if this continues to occur as it may require further testing.
I was also told it was supposed to be fixed in a version previous to my problem.
 

Frankc

Well-Known Member
Jun 18, 2005
105
1
168
What's the sense of a support forum if 100 people must open a support ticket to fix the problem if cPanel staff can just post the solution here?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
11
313
Houston, TX
cPanel Access Level
Root Administrator
What's the sense of a support forum if 100 people must open a support ticket to fix the problem if cPanel staff can just post the solution here?
Even though many servers may experience similar appearing issues, their underlying causes are frequently different. As a result, it is best that support inquiries be handled via our ticket system so we can implement a solution for your specific server.

Additionally, these forums are community forums - not support forums. As a result, our support staff does not routinely check these forums.