cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hello,

I believe it's important to understand first that there are discrepancies in bandwidth calculations. This is explained here: Apparent Discrepancies in Bandwidth Usage Statistics | cPanel & WHM Documentation

That documentation goes over how it's calculated as well as which reports to use.

What I can say is that I can't tell you from this whether or not you're actually using this much bandwidth or not, that would be something that you'd need to investigate further. As the root administrator, you have access to the log files the bandwidth data is obtained from.

Additional information on bandwidth can be found here: Bandwidth | cPanel & WHM Documentation
 

mrdigitalau

Member
Mar 2, 2015
5
3
53
cPanel Access Level
Root Administrator
This issue was happening to me, it seemed to happen with only one user and after troubleshooting I realised it was their antivirus on their PC (AVG Antivirus more specifcally) causing issues. The Mail protection on AVG meant it was continuously syncronising with IMAP, ended up using almost 200GB of data over 2 days. I told the client to delete AVG or disable the mail scanning functionality which fixed the issue.
 
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