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Basic cpanel question: new account welcome message

Discussion in 'General Discussion' started by AngelofDeth, Jan 19, 2010.

  1. AngelofDeth

    AngelofDeth Member

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    Hello,

    Is cPanel supposed to send a "welcome" message upon the creation of a new account in the WHM? It sends an email to the admin email when an account is created, but not to the email address that is set as the email contact for the new account.

    If it does do this, is there an option to turn it on or off?

    Thanks.
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    By stock-default only root and or the reseller may receive a standard new account creation e-mail. The new end-user account does not receive a welcome message by default; this is best handled by billing automation scripts. I recommend referencing the following thread for third-party applications to consider for this purpose: Third-Party Applications Available for cPanel/WHM - cPanel Forums
     
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