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Best steps to change the main IP address of server?

Discussion in 'Bind / DNS / Nameserver Issues' started by Metro2, Apr 6, 2016.

  1. Metro2

    Metro2 Well-Known Member

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    I'm hoping that someone can provide a best method for changing the main shared IP (which is also the Exim mail server IP) of one of my servers.

    The data center I purchased the server from inherited to me a dirty IP mixed into a /24 net of abusers and spammers, so my customers are getting blocked despite the fact that my IP is squeaky clean.

    I've already gone through every unblocking / delisting procedure imaginable (including asking the data center noc to do something about it) but after 3 months of fighting this issue I can see clearly they aren't going to clean up the garbage users from the network.

    SO...

    Can anyone tell me the best method to assign a new IP as the server's main IP / main shared IP, and if possible without any downtime for my users?

    Fingers crossed... and thank you!
     
  2. Metro2

    Metro2 Well-Known Member

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    Welp.. scratch that I guess...

    I was just informed by the data center that the IP is associated with the hardware and it would require them to move my hard drives to a new chassis etc... resulting in, to quote them, up to 24 hours of down time. :(
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You could ask for an additional IP address, and then use the additional IP address for sending email:

    How to Configure Exim's Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
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