Best way to backup WHM VPS server

360webfirm

Well-Known Member
Oct 5, 2016
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Good day to all of you, hope your keeping safe.

I use OVH as my hosting provider and I use to have auto backups enabled. When I get a new server these days, I am having a lot of issues with this feature as it crashes my server when the backup gets done. I believe its caused by the QEMU agent and when I try to enable it, it says Active: inactive (dead). Of course these guys dont provide support for software and also what support they provide is now a tier basis whcih means I even have to pay for support now.

When I use to create a new server, there wa never any issues with this. Now everytime there is an issue if I enable auto backup. I get thr server working perfectly and when it does its daily backup, it hangs.

I am looking at another way I can backup my servers instead of using OVH daily backup featured which also cost a lot. Any help would be very much appreciated.

Is there a safe way to backup via local to drive using FTP or SFTP which is safer? Any ideas would be greatly appreciated as I am goign crazy dealing with the lack of support from my provider.
 

andrew.n

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Jun 9, 2020
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cPanel offers a great built in backup utility from WHM (Backup configuration) which you can use to backup all of the accounts either locally (to the server) or to a remote location. You can read more about it here:


I would start with having a local backup first - make sure you have enough space - and then might look into remote backup as well. Unfortunately for most of the backups only COMPRESSED it supported which means if you have large accounts and you need to restore a file you need to transfer back the full account, extract then restore. You can either buy an FTP storage somewhere, use Google Drive or BackBlaze for a cheaper way to back up.

Cheers!
 
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360webfirm

Well-Known Member
Oct 5, 2016
73
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Ottawa
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Root Administrator
Thanks for your reply, Is there an easy way to access /backups? This is a server wide backup doen right?

What FTP or SFTP storage do you recommend as this might be the best way even if I ahev to manually start the process 1 oe 2 times per week, Right now the servers are using aupot backup with OVh ( some ) and they all have the whm backups enabled with keepingh three days.
 

360webfirm

Well-Known Member
Oct 5, 2016
73
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Ottawa
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Root Administrator
sorry keyboard sticking errors :)

Is it possible to connect to server folder where global backups are being stored and that way I can use a FTP solution to download them to an backup device or cloud service
 

andrew.n

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Jun 9, 2020
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You can restore backups from WHM under Restore backup option if you store them locally (on your drive). If you use FTP you can also restore full accounts without the need of transferring them locally. Google for cloud storage which provides FTP access :) I don't have any personal experience with any of the providers unfortunately.
 

360webfirm

Well-Known Member
Oct 5, 2016
73
3
8
Ottawa
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Root Administrator
Yeah this is the second time OVH has caused me grief with this concern. When their auto backup gets done, its causing the server to halt and I cannot even reboot into safe mode. This is what they sent me last time

Best practice for using snapshots
Configuring the QEMU agent on a VPS
https://docs.ovh.com/gb/en/vps/using-snapshots-on-a-vps/

However, they came back and said there were two issues and never really explained to me the second one. I would have thought this would have been fixed by now, but I am experiecing the exact same issues. Cannot enable that as it comes back with Active: inactive (dead) . I have set up several servers before and they changed their VPS packages and after that, all these issues. I cannot even get in touch with them whatsoever. Phone is out of the questions unless you pay a premium support cost. Ticket is thge only way and they take a VERY LONG time to get an answer...
 
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andrew.n

Well-Known Member
Jun 9, 2020
683
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EU
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OVH is using another method than cPanel built in backups system so give that a try...