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Best way to setup email SSL mail.domain.com for iPad (iOS6)?

Discussion in 'E-mail Discussions' started by tm2004, Jan 4, 2013.

  1. tm2004

    tm2004 Member

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    Client wants to setup email on their iPad and trying to get some kind of SSL to run. Found below post from April 2009. Is this still the case with SSL?

    I know we can use the server SSL but wanted to see about using mail.clientdomain.com



     
    #1 tm2004, Jan 4, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, we still only support a single SSL certificate for Dovecot/Courier and Exim. This is managed via:

    "WHM Home » Service Configuration » Manage Service SSL Certificates"

    Thus, you should use the hostname of your server if possible, and have all of your users configure their email clients with SSL for that hostname. Beyond that, you are welcome to submit a feature request to add support for multiple service certificates. Our feature request system can be found at:

    Submit A Feature Request

    Thank you.
     
    #2 cPanelMichael, Jan 14, 2013
  3. sneader

    sneader Well-Known Member

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    As a data point, I have our customers still use mail.theirdomain.com, even when setting up SSL email. Yes, they will get an SSL error the FIRST time they send/receive mail... they can click "yes" or "ok" or "accept this certificate" or whatever... then they are good to go.

    If you hard code the server's name, then you better not ever change the server's name or move the customer to one of your other servers, because then they are going to have to reconfigure all their machines and devices.

    Leaving it as mail.theirdomain.com will allow them to be moved to a different server without the customer reconfiguring anything. Yes, they will get another "certificate mismatch" error the FIRST time they send/receive with the new server... but again, they save the exception, and all done.

    Your mileage may vary. Just another angle for you to consider.

    - Scott
     
    #3 sneader, Jan 15, 2013
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