Big reseller´s permission problem

bsasninja

Well-Known Member
Sep 2, 2004
527
0
166
I have a customer with a reseller account with 15 domains. My customer when logs to www.hisdomain.com/cpanel has the change to switch between his other accounts !!!

And this happens with all of his domains, looks like all the 15 domains have the chance to switch over accounts.

How do I fix this??

Thanks
 
Last edited:

yash

Member
Aug 28, 2006
20
0
151
Do you mean he can switch between the different accounts he has?

Isnt that normal for a reseller?
 

bsasninja

Well-Known Member
Sep 2, 2004
527
0
166
you dont understand, if he access to any of the domains he has using their assigned usernames and passwords, all of them has the access to switch to any account.

He cant give usernames to his customers cause of this. the will do a lot of mess!!
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
It sound like he is using the reseller password when he logs in. Try the login with the users password.

Ron
Agreed. When you're logged in as a reseller, you can switch between all the accounts you "own" as a reseller. However, if you log into each of those accounts (with exception of the reseller user) as the user, you will not be able to switch to the other accounts.
 

bsasninja

Well-Known Member
Sep 2, 2004
527
0
166
Im login with a user account (not reseller one) and still have access to switch accounts.

:eek:
 

cpanelinfoseeker

Well-Known Member
Oct 25, 2002
323
3
168
NE Illinois
cPanel Access Level
Root Administrator
You can login with either account name, but the password determines what menu options are available. Are you using the reseller PASSWORD or the user PASSWORD? It is the password that triggers the level of access that you have when you login. If you are using the reseller password, the dropdown menu should be there.

Ron
 

bsasninja

Well-Known Member
Sep 2, 2004
527
0
166
Example my reseller account is john and the password is abc123 and he has an account called george with the same password

So if I log as george with abc123 the switch account menu will appear anyways?? Isn´t that something that cpanel should fix?

Thanks
 

cpanelinfoseeker

Well-Known Member
Oct 25, 2002
323
3
168
NE Illinois
cPanel Access Level
Root Administrator
Example my reseller account is john and the password is abc123 and he has an account called george with the same password

So if I log as george with abc123 the switch account menu will appear anyways?? Isn´t that something that cpanel should fix?

Thanks
Actually it is something that the reseller should fix - a more secure password for his account!
Ron
 

brendanrtg

Well-Known Member
Oct 4, 2006
311
0
166
Example my reseller account is john and the password is abc123 and he has an account called george with the same password

So if I log as george with abc123 the switch account menu will appear anyways?? Isn´t that something that cpanel should fix?

Thanks
Oh this is sick man, what happens if our client sets a password same as our reseller accounts? Then he becomes us?

I think cpanel should look into this.
 

alexisb

Active Member
May 25, 2003
25
0
151
I agree, this is risky

Even if the reseller chooses a very hard to guess password cPanel should make sure there's no conflict with the clients' password and should verify both, account name and password.
 

AlexV.

Well-Known Member
Jun 15, 2006
212
1
168
We are always welcoming enhancement requests.

Feel free to submit them via bugzilla.cpanel.net :D