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/bin/gtar reported the "ENOENT" (2) error

Discussion in 'Data Protection' started by lancer_97, Jul 3, 2015.

  1. lancer_97

    lancer_97 Registered

    Sep 3, 2014
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    I'm trying to transfer an account from my old cpanel server to a new one using the method "Copy an account from another server with an account password". The transfer was 100% completed but unfortunately restoration failed due to this reason :

    the subprocess /bin/gtar reported the "ENOENT" (2) error when it ended : gzip :stdin: not in gzip format /bin/gtar: Child return status 1 /bin/gtar: Error is not recoverable : exiting now.

    I don't understand why it failed uncompressing the transfered file. Hoping you can help me on this.

    WHM 11.50.0 (build 22)

  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Apr 11, 2011
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    Hello :)

    It's possible the archive was corrupted. Could you try accessing the "Backup" option within cPanel for the account on the source server and generating a backup to the destination server via FTP? Or, download it locally to your workstation and upload it to the destination server in the /home directory. Next, try manually restoring the account (the archive should be in /home) via:

    /scripts/restorepkg $username
    Thank you.
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