/bin/gtar reported the "ENOENT" (2) error

[lancer_97]

Hi,

I'm trying to transfer an account from my old cpanel server to a new one using the method "Copy an account from another server with an account password". The transfer was 100% completed but unfortunately restoration failed due to this reason :

the subprocess /bin/gtar reported the "ENOENT" (2) error when it ended : gzip :stdin: not in gzip format /bin/gtar: Child return status 1 /bin/gtar: Error is not recoverable : exiting now.

I don't understand why it failed uncompressing the transfered file. Hoping you can help me on this.

WHM 11.50.0 (build 22)


Thanks.

 

[cPanelMichael]

Hello

It's possible the archive was corrupted. Could you try accessing the "Backup" option within cPanel for the account on the source server and generating a backup to the destination server via FTP? Or, download it locally to your workstation and upload it to the destination server in the /home directory. Next, try manually restoring the account (the archive should be in /home) via:

/scripts/restorepkg $username

Thank you.