BIND/NSD problem

[sassou2009]

hi,

i recently found that some there is a 80% of packet loss when i try to ping using Watchmouse, so i tried to repair the NSD, i have switched to BIND but now i cant restart it or configure it,
whe i restart it i have this message:
Waiting for nsd to restart..............finished.


nsd has failed, please contact the sysadmin (result was "nsd is not running").

Or:
Nameserver Selection
Could not find nsd config dir. Is nsd installed?

please help

 

[cPanelDon]

hi,

i recently found that some there is a 80% of packet loss when i try to ping using Watchmouse, so i tried to repair the NSD, i have switched to BIND but now i cant restart it or configure it,
whe i restart it i have this message:
Waiting for nsd to restart..............finished.


nsd has failed, please contact the sysadmin (result was "nsd is not running").

Or:
Nameserver Selection
Could not find nsd config dir. Is nsd installed?

please help

What exact steps or corrective measures were performed in attempt to repair NSD?

Are there any errors or other difficulties while attempting to use BIND?

Please let us know the output from the following commands:

# grep -H '' /usr/local/cpanel/version /var/cpanel/envtype
# stat /var/cpanel/usensd
# /scripts/setupnameserver --current
# /scripts/restartsrv_named --status
# /scripts/restartsrv_named --check
# /scripts/restartsrv named

I would consider trying the following script to forcefully switch to the desired DNS/name server daemon:

# /scripts/setupnameserver --help   
setupnameserver [options] [nameserver type]

    Options:
      --help       Brief help message
      --force      Rerun configuration routines even if the selected
                   nameserver type is already configured
      --current    Show the currently selected nameserver type


    Nameserver Types:
      bind         Suggested.  Functions as both authoritative 
                   and caching nameserver.
      nsd          Lower memory.  Functions only as authoritative
                   nameserver.
      disabled     Disable the local nameserver.

Here are three examples, one for BIND, one for NSD, and one to disable the local name server daemon.

# /scripts/setupnameserver --force bind
# /scripts/setupnameserver --force nsd
# /scripts/setupnameserver --force disabled

 

[sassou2009]

Hello;

i have not attempted to repair NSD, i just switeched the nameserver Selection to BIND and then it stopped!

here is the outpout of the commands:

[email protected] [~]# grep -H '' /usr/local/cpanel/version /var/cpanel/envtype
/usr/local/cpanel/version:11.25.0-STABLE_46156
/var/cpanel/envtype:standard

[email protected] [~]# stat /var/cpanel/usensd
  File: `/var/cpanel/usensd'
  Size: 0               Blocks: 0          IO Block: 4096   regular empty file
Device: 801h/2049d      Inode: 149111145   Links: 1
Access: (0644/-rw-r--r--)  Uid: (    0/    root)   Gid: (    0/    root)
Access: 2010-09-04 22:20:25.000000000 +0200
Modify: 2010-09-04 22:20:25.000000000 +0200
Change: 2010-09-05 00:45:01.000000000 +0200

[email protected] [~]# /scripts/restartsrv_named --status

[email protected] [~]# /scripts/restartsrv_named --check
nsd is not running

[email protected] [~]# /scripts/restartsrv named
Waiting for nsd to restart...........................finished.

nsd has failed, please contact the sysadmin (result was "nsd is not running").
[email protected] [~]#

 

[cPanelDon]

Hello;

i have not attempted to repair NSD, i just switeched the nameserver Selection to BIND and then it stopped!

here is the outpout of the commands:

[email protected] [~]# grep -H '' /usr/local/cpanel/version /var/cpanel/envtype
/usr/local/cpanel/version:11.25.0-STABLE_46156
/var/cpanel/envtype:standard

[email protected] [~]# stat /var/cpanel/usensd
  File: `/var/cpanel/usensd'
  Size: 0               Blocks: 0          IO Block: 4096   regular empty file
Device: 801h/2049d      Inode: 149111145   Links: 1
Access: (0644/-rw-r--r--)  Uid: (    0/    root)   Gid: (    0/    root)
Access: 2010-09-04 22:20:25.000000000 +0200
Modify: 2010-09-04 22:20:25.000000000 +0200
Change: 2010-09-05 00:45:01.000000000 +0200

[email protected] [~]# /scripts/restartsrv_named --status

[email protected] [~]# /scripts/restartsrv_named --check
nsd is not running

[email protected] [~]# /scripts/restartsrv named
Waiting for nsd to restart...........................finished.

nsd has failed, please contact the sysadmin (result was "nsd is not running").
[email protected] [~]#

The issue may require an in-depth investigation to determine what is causing the difficulty. Please consider submitting a ticket so that we may assist with inspecting the circumstances involved. When available, please let me know your ticket ID number so that we may follow-up internally.