ahwheelock

Well-Known Member
Nov 5, 2001
49
0
306
This was an issue and then it got resolved a month or so ago. All was good with the world.

This week, it came back on four of our servers, at nearly the same time. Is anyone else getting these false alerts again?
 

NNNils

Well-Known Member
Sep 17, 2002
580
0
166
They have never been gone here, they just were sent out 3 times, everytime they were sent out. Now only 1 time. Small improvement, but still they are sent out about 2-4 times a day...
 

Tom Pyles

Well-Known Member
Apr 26, 2002
254
0
316
Started back up here. There were a couple of things I noticed...one is that it doesn't list an account that may be causing the problem. A 'legit' statscheck tells us this. Secondly, it is only when the load goes just above 1, even if for a moment. These statschecks I've been getting refer to load being something like 1.06 .95 .59 Certainly not over 1 for 6 hours.
 

NNNils

Well-Known Member
Sep 17, 2002
580
0
166
Since this weekend it now starts sending out all notices 2 times again :(
 

ahwheelock

Well-Known Member
Nov 5, 2001
49
0
306
Not only is this "minor nuisance" annoying, but as has been pointed out before, it's dangerous because the server is "crying wolf." When a real problem surfaces, we are less likely to detect it.

It would be nice to have this little thing fixed.
 

JeremyV

Well-Known Member
Oct 20, 2002
61
0
156
I never had the problems previously, but this just started happening the past week or so ago. Get random messages and the load is nowhere near maxed out.

I don't mind it if it happens once a day or something, but when it happens about 4 times while I'm sleeping and makes me wake up in the middle of the night, I begin to get upset :D
 

nitromax

Well-Known Member
Feb 12, 2002
189
0
316
I'm getting them now too!

I have never had this problem before, even when I was at 6.4.2 R38.

But as soon as I updated to 6.4.2 R51 I started getting them. I too was paged in the early AM by the server from a nice sound sleep.

I have the cpuwatch file in the directories mentioned in the previous posts. Any other ideas.

cPanel.net Support Ticket Number:
 

infinityws

Well-Known Member
Feb 20, 2003
110
0
166
Add me to the list of issues here.

My emails start off at This is cPanel cpuwatch on...

I get em 2-3 times a day and they just started with the recent upgrade to R48 CPANEL 6.4.2.

cPanel.net Support Ticket Number:
 

JeremyV

Well-Known Member
Oct 20, 2002
61
0
156
Well, thank you cpu load bug! You just cost me 35 dollars :mad: I have my text pager set to receive IMPORTANT notices such as server overloads and such... and as a result of having a few servers sending out repeated false alarms, I went over my allotted 500 text messages that are free, and ended up paying for many more, at 25 cents a piece, those add up **** fast.

Sure, you can all say remove the files, or don't have those sent to my pager, but wtf? Then when something DOES go wrong, I have no way of knowing.

Can't you just change the stupid threshold to a more realistic number? Like 10 or 20. If the loads get that high, then I may want to be notified to take a look, but everytime it spikes to slightly over 1, I do not need to hear about it.

cPanel.net Support Ticket Number:
 

pingo

Well-Known Member
Nov 16, 2002
428
0
166
Add me to the list. It suddenly went back on one of my servers :( -
Looking forward to a real fix from cpanel.net

John

cPanel.net Support Ticket Number:
 

joana

Well-Known Member
Sep 29, 2001
103
0
316
Check if an old process still running (with older cpuwatch value) and kill it..

cPanel.net Support Ticket Number:
 

pingo

Well-Known Member
Nov 16, 2002
428
0
166
Apache starts going down, then up again, with short intervals :( - ran /scripts/buildapache a few days ago so I can't understand it. Could this be related to this cpuwatch bug - is anyone else experiencing the same?

John

cPanel.net Support Ticket Number:
 

infinityws

Well-Known Member
Feb 20, 2003
110
0
166
This is ridiculous and should be fixed.
Getting 3 of these every day is annoying because you don't know if its an emergency or not!

cPanel.net Support Ticket Number:
 

nitromax

Well-Known Member
Feb 12, 2002
189
0
316
I had them only one day.

I upgraded to 6.4.2-S51 and never had them again.

cPanel.net Support Ticket Number:
 

pingo

Well-Known Member
Nov 16, 2002
428
0
166
I am using stable Cpanel 6.4.2-S75. The problem with apache crashing were, however, related to another problem with the filedescriptor being larger than FD_SETSIZE. As soon as it were rebuild with a larger FD_SETSIZE the problem disappeared.

John

cPanel.net Support Ticket Number:
 

jdonoso

Well-Known Member
Nov 15, 2004
61
0
156
The Third Rock from The Sun!
It seems that this problem has appeared again:

IMPORTANT: Do not ignore this email.
This is cPanel stats runner on ****.***********.com!
While processing the log files for user *********, the cpu has been
maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of this email is
07:34:39 up 6 days, 21:15, 0 users, load average: 1.39, 0.63, 0.38


Any ideas? My host and I monitored the server and loads are never over 0.40

So is statscheck gone mad?

Best regards,
 

andyf

Well-Known Member
Jan 7, 2002
249
0
316
UK
Since your 15 min avg is 0.38 then it does beg the question of how it's been maxed out for 6 hours.

I've seen this sort of crap for months, have reported it but it still happens. These warnings are largely worthless.
 

ret

Active Member
Nov 5, 2004
31
0
156
Same issue, does anyone have any insight on this problem. The emails are being sent to customers and I would like to keep them away from the oddities of cpanel.

From: root
From: [email protected]
Subject: [statscheck] Stats/Server Overload on cs18.simplehost.com
Message-Id:
Date: Thu, 03 Nov 2005 00:40:40 -0500

IMPORTANT: Do not ignore this email.
This is cPanel stats runner on cs18.simplehost.com!
While processing the log files for user conbry, the cpu has been
maxed out for more than a 6 hour period. The current load/uptime line on the server
at the time of
this email is
12:40AM up 14 days, 12:54, 3 users, load averages: 0.37, 0.21, 0.18
You should check the server to see why the load is so high and take
steps to lower the load. If you want stats to continue to run even with a high
load; Edit
/var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
/usr/local/cpanel/startup afterwards to pickup the changes).