Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

BlackHole

Discussion in 'E-mail Discussion' started by Osama Tariq, Jul 28, 2015.

  1. Osama Tariq

    Osama Tariq Well-Known Member

    Joined:
    Nov 27, 2014
    Messages:
    206
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Lahore, Pakistan
    cPanel Access Level:
    Root Administrator
    Twitter:
    Kindly let me know why it shows blackhole at the end of log, also email not received.

    Code:
    ==========================================================
    2015-07-28 14:30:05 1ZK1D3-0008lv-8s H=bay004-omc1s11.hotmail.com [65.54.190.22]:59050 I=[192.99.161.36]:25 Warning: Message has been scanned: no virus or other harmful content was found
    2015-07-28 14:30:05 1ZK1D3-0008lv-8s <= name@hotmail.com H=bay004-omc1s11.hotmail.com [65.54.190.22]:59050 I=[192.99.161.36]:25 P=esmtps X=TLSv1.2:AES256-SHA256:256 S=1552 id=BAY176-W253C46E60C0AE999B59A0ED48D0@phx.gbl T="check mail three" from <name@hotmail.com> for name@domainname.com
    2015-07-28 14:30:05 1ZK1D3-0008lv-8s => :blackhole: <name@domainname.com> R=virtual_aliases
    2015-07-28 14:30:05 1ZK1D3-0008lv-8s Completed
    ===========================================================
    
    
     
    #1 Osama Tariq, Jul 28, 2015
    Last edited by a moderator: Jul 28, 2015
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,777
    Likes Received:
    93
    Trophy Points:
    353
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    because <name@domainname.com> is set up to use blackhole check your mail settings and filters
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Check the "Default Address" option within cPanel for this account and verify if email sent to accounts that do not exist is routed to the "blackhole" setting.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Osama Tariq

    Osama Tariq Well-Known Member

    Joined:
    Nov 27, 2014
    Messages:
    206
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Lahore, Pakistan
    cPanel Access Level:
    Root Administrator
    Twitter:
    The client was doing spelling mistake in email id that's why it was going to blackhole.
    Default address is set as Discard option.
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I'm happy to see you were able to determine the reason the messages were discarded. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice