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Blacklist disappeared in SpamAssassin?

Discussion in 'E-mail Discussion' started by Bob Suhaili, Apr 8, 2018.

  1. Bob Suhaili

    Bob Suhaili Registered

    Apr 8, 2018
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    Hi, I've only been using cpanel for about 5 days now.

    I started a blacklist in spamassassin during the weekday at the office using desktop pc. At the weekend I logged in at home using my home laptop and added a few more entries to the blacklist and saved as per usual. I just got in the office Monday morning, logged in to cpanel and the blacklist entries are gone.

    Ok, I can restart the blacklist again but I prefer to know why it dissappeared in the first place.

    Thanks for any inputs.
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello Bob,

    The entries should not disappear on their own. I recommend reaching out to your web hosting provider to have them review the cPanel access log (/usr/local/cpanel/logs/access_log) to see if the entries were removed through the cPanel UI.

    Thank you.
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    Bob Suhaili likes this.

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