phantom

Well-Known Member
Sep 17, 2002
123
0
166
I keep getting emails that are completely blank. No message source, subject, nothing. Has anyone experienced this and if so, know what could be causing this?
 

phantom

Well-Known Member
Sep 17, 2002
123
0
166
Anybody else have this problem and have a solution? I do know they are emails being sent out to me but they are coming in blank.
 

kensmith

Member
Dec 13, 2002
18
0
151
I got a few of those, including one that apparently was a rather important email that got zapped by whatever the cause.

As a result, I disabled SpamAssassin, because I didn't know what else to blame. I haven't seen any of these blank emails since.

Are you guys running SpamAssassin?
 

JerryMuelver

Registered
Feb 28, 2003
4
0
151
These blank emails started a couple of days ago, for me. I'm getting them through one of my non-cPanel accounts, SpamAssassin is not involved. The From is:

Received: from unknown (HELO mrcmark-bizop.com) (64.145.62.140)
 

dgbaker

Well-Known Member
PartnerNOC
Sep 20, 2002
2,576
9
343
Toronto, Ontario Canada
cPanel Access Level
DataCenter Provider
Well at least yours had a recieved from.

Ours have no to: no from: no data: no subject: no nothing.

Some though have an attachment called ATT000091.txt which is also empty.

Most are in the 300-400 byte in size. In outlook going into the messages options there is also no information.

Very weird. I also do not think it has anything to due with cpanel nor spamassassin, as I have found quite a few references to these types of e-mail doing a google search. Mind you none of them have an answer either, and some have some info while others have none.
 

marius

Well-Known Member
PartnerNOC
Jun 10, 2002
157
0
316
Bucharest
empty email

same thing here... first we thought is a form error.. but it seems is not.
well.. a lot of us here having the problem..but no one having a solution for it?
 

BarryMoore

Registered
Dec 4, 2002
2
0
151
UK
I've had about 7 of them over the last few weeks. No idea what is causing them and if they were accidently generated as blank or if they were genuine emails that have been stripped of everything including all headers. Not even the to: from: etc fields appear, only the timestamp as my email client checks for mail.
 

BarryMoore

Registered
Dec 4, 2002
2
0
151
UK
I've had several now and the latest one leads me to believe that the content of a genuine email is being stripped out rather than some problem which is generating them as totally blank initially.
 

SageBrian

Well-Known Member
Jun 1, 2002
416
2
318
NY/CT (US)
cPanel Access Level
Root Administrator
I've encountered this a few times. I never figured out what it was. It did not seem to be related to the server though, because it happened on different servers, and different ISPs.

It appeared to be related to Outlook and Outlook Express. The mail was fine while it was sitting on the server. I could view it there. It was when it was downloaded into Outlook or OE that the message seemed to be stripped.

It seemed to happen more often after a MS upgrade, suggesting to me that there was some slight incompatibility bug in Outlook. But, it just disappeared after a while.

A quick fix was to make sure the person sent the email as Plain Text, instead of HTML.
 

SoftmegUK

Well-Known Member
Feb 13, 2002
372
0
316
UK
I have has blank emails once or twice, a few from my server but quite a few from mail accounts on non cpanel servers.
 

SoftmegUK

Well-Known Member
Feb 13, 2002
372
0
316
UK
Originally posted by dgbaker
How do you know if they are blank? We are talking about blanks without any info not even headers.
Yeah thats what I mean, completly blank headerless emails.
 

marius

Well-Known Member
PartnerNOC
Jun 10, 2002
157
0
316
Bucharest
still getting those blank emails.
anyone.. help?! I hate to think that balnk emails are from clients asking for support :confused:

cPanel.net Support Ticket Number:
 

Tom Pyles

Well-Known Member
Apr 26, 2002
254
0
316
They stopped for us for quite awhile...then received 1 yesterday...hmmmm

cPanel.net Support Ticket Number:
 

marius

Well-Known Member
PartnerNOC
Jun 10, 2002
157
0
316
Bucharest
yeah, for a while I didn't received anymore blank emails.
yesterday we've got 2.

cPanel.net Support Ticket Number:
 

gilman01

Member
Jun 13, 2003
14
0
151
Glen Rock, PA
Has anyone heard if this problem has been resolved? I had the same problem - I actually got over 30 of these blank emails in 30 minutes before disabling SpamAssassin.

Jeff Hoffman
THe Gilman Group

cPanel.net Support Ticket Number:

cPanel.net Support Ticket Number:
 

tAzMaNiAc

Well-Known Member
Feb 16, 2003
559
0
166
Sachse, TX
Originally posted by gilman01
Has anyone heard if this problem has been resolved? I had the same problem - I actually got over 30 of these blank emails in 30 minutes before disabling SpamAssassin.

Jeff Hoffman
THe Gilman Group

cPanel.net Support Ticket Number:

cPanel.net Support Ticket Number:
I had the problem before, but it was to do with setup or something... I can't remember what,since I do not get those ever again anymore.. since upgrading and beyond.

Brenden

cPanel.net Support Ticket Number: