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Blank mail from Hotmail in Webmail

Discussion in 'E-mail Discussions' started by jankarlsen, Oct 12, 2009.

  1. jankarlsen

    jankarlsen Member

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    Hi all,

    Got a cPanel server:
    cPanel 11.24.5-S38506 - WHM 11.24.2 - X 3.9

    When I recive the first mail from Hotmail everthing is fine.

    I reply to the mail, all good.
    When sending next message from Hotmail, it's all blank on all three webmail programs.

    Looking on the mail with Thunderbird and Outlook, the mail is perfectly fine...

    Anyone got this issue or know what could cause it..?
    - it only seems like a problem from Hotmail...

    Regards,
    Jan
     
  2. jankarlsen

    jankarlsen Member

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    Also, when looking at the source of the mail on webmail, I can see the text that is missing.

    Did a forced update of cPanel now, but without any luck.
     
  3. thewebhosting

    thewebhosting Well-Known Member

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    Kindly refer to below mentioned URL which mights helps you to solve your issue

    ninemsn support
     
  4. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

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    Location:
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    DataCenter Provider
    Twitter:
    The described scenario (of "post from Hotmail, reply via Roundcube, reply again from Hotmail, view the blank from Roundcube") currently has a proposed fix that is being tested by our Quality Assurance department.

    For reference; internal case ID: #34150

    Additional reference:
    #1486175 (Mail message is shown with empty body) - Roundcube Webmail
    [0.3] Blank empty message body (see email source inside) - RoundCube Webmail Forum
     
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