Blank Message cPanel Notifications

Operating System & Version
CentOs7.9
cPanel & WHM Version
11.94.0.3

dragonsway

Member
Feb 10, 2021
15
1
3
China
cPanel Access Level
Root Administrator
I use a Chinese email account as my root email account. All of my notifications from the server arrive in my inbox and are easily readable as expected. However, none of my cpanel notifications have a visible message body.

I have the following email encoding options for my email.

自动选择(Default)
简体中文(GB2312)
繁体中文(Big5)
Unicode(UTF-8)
西欧(ISO-8859-1)
日文(EUC-JP)
日文(Shift-JIS)
韩文(ISO-2022-KR)

Can someone tell me how to change the cpanel notifications to UTF-8 format so that I actually see the message body in my inbox?
thxSelection_370.png
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,907
607
273
cPanel Access Level
Root Administrator
Hey there! It actually should be sending these out in UTF8 format already, as we implemented that change several years back for compatibility:


If you check with a different client do the messages show up properly?
 

dragonsway

Member
Feb 10, 2021
15
1
3
China
cPanel Access Level
Root Administrator
I have previously been informed that all the notifications should be saved on the server in this folder:
/var/cpanel/user_notifications/root/history/

I did find the cpanel-ccs failure messages, but I did not find the autossl expiry message when I cat command to examine the cpanel-ccs message, I do see an email body, html format with UTF-8 encoding. So I am now utterly confused about 2 things?

1.) Where are the autossl expiry messages that should be in the directory? And,
2.) could the missing message body in the autossl expiry and cpanel-ccs notifications be somehow caused by an html error?

I have attached the cpanel-ccs email to post (edited for private info)


# cat 1615457754_chkservd___\[host2.someothername.com\]\ FAILED\ ⛔\:\ cpanel-ccs\ \(74.842.289.666\).eml
Date: Thu, 11 Mar 2021 10:15:54 GMT
From: "cPanel Monitoring" <[email protected]>
Message-Id: <[email protected]>
Subject: =?UTF-8?B?W2hvc3QyLmhlcm9jbG91ZGhvc3RpbmcuY29tXSBGQUlMRUQg4puU?= =?UTF-8?B?OiBjcGFuZWwtY2NzICg0Ny4yNDIuMTY2LjE3Nik=?=
To: [email protected]
X-iContact_locale: en
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="alternative-Cpanel::Email::Object-13359-1615457754-0.72962299389291"

--alternative-Cpanel::Email::Object-13359-1615457754-0.72962299389291
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

The service =E2=80=9Ccpanel-ccs=E2=80=9D appears to be down.

Server

host2.someothername.com

Primary IP Address

74.842.289.666

Service Name

cpanel-ccs

Service Status

failed =E2=9B=94

Notification

The service =E2=80=9Ccpanel-ccs=E2=80=9D appears to be down.

Service Check Method

The system=E2=80=99s command to check or to restart this service failed.

Number of Restart Attempts

31

Service Check Raw Output

(XID cafrfa) The =E2=80=9Ccpanel_ccs=E2=80=9D service is down.

The subprocess =E2=80=9C/usr/local/cpanel/scripts/restartsrv_cpanel_ccs=E2=
=80=9D reported error number 255 when it ended.

Startup Log

Mar 11 18:10:10 host2.someothername.com systemd[1]: Starting Apple Calen=
dar Server...
Mar 11 18:10:10 host2.someothername.com ccs_init[11049]: Using /opt/cpan=
el-ccs/.develop/virtualenv/bin/python as Python
Mar 11 18:10:10 host2.someothername.com ccs_init[11049]: Starting server=
...
Mar 11 18:10:10 host2.someothername.com ccs_init[11049]: /opt/cpanel-ccs=
/bin/caldavd -f /opt/cpanel-ccs/conf/caldavd-dev.plist -P caldav -t Combined
Mar 11 18:10:12 host2.someothername.com ccs_init[11049]: Reading configu=
ration from file: /opt/cpanel-ccs/conf/caldavd-dev.plist
Mar 11 18:10:12 host2.someothername.com ccs_init[11049]: Pidfile /opt/cp=
anel-ccs/data/Logs/state/caldavd.pid contains non-numeric value
Mar 11 18:10:12 host2.someothername.com systemd[1]: cpanel-ccs.service: =
control process exited, code=3Dexited status=3D1
Mar 11 18:10:12 host2.someothername.com systemd[1]: Failed to start Appl=
e Calendar Server.
Mar 11 18:10:12 host2.someothername.com systemd[1]: Unit cpanel-ccs.serv=
ice entered failed state.
Mar 11 18:10:12 host2.someothername.com systemd[1]: cpanel-ccs.service f=
ailed.

Memory Information

Used

2.44 GB

Available

1.26 GB

Installed

3.7 GB

Load Information

0.23 0.21 0.19

Uptime

3 hours, 9 minutes, and 20 seconds

IOStat Information

avg-cpu: %user %nice %system %iowait %steal %idle 7.32 0.73 7.88 0.18 0.00 =
83.89 Device: tps kB_read/s kB_wrtn/s kB_read kB_wrtn vda 18.63 709.19 95.5=
1 8056011 1084897

Top Processes

PID

Owner

CPU %

Memory %

Command

29277

root

3.33

28.18

/usr/local/cpanel/3rdparty/bin/clamd

1349

root

2.82

0.54

/usr/local/aegis/aegis_client/aegis_20_500/AliYunDun

1772

cpanelsolr

0.66

17.87

/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:+UseG1GC -XX:=
+PerfDisableSharedMem -XX:+ParallelRefProcEnabled -XX:MaxGCPauseMillis=3D25=
0 -XX:+UseLargePages -XX:+AlwaysPreTouch -verbose:gc -XX:+PrintHeapAtGC -XX=
:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTe=
nuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanels=
olr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFile=
s=3D9 -XX:GCLogFileSize=3D20M -Dsolr.log.dir=3D/home/cpanelsolr/server/logs=
-Djetty.port=3D8984 -DSTOP.PORT=3D7984 -Dhost=3D127.0.0.1 -Duser.timezone=
=3DUTC -Djetty.home=3D/home/cpanelsolr/server -Dsolr.solr.home=3D/home/cpan=
elsolr/server/solr -Dsolr.data.home=3D -Dsolr.install.dir=3D/home/cpanelsol=
r -Dsolr.default.confdir=3D/home/cpanelsolr/server/solr/configsets/_default=
/conf -Xss256k -Dsolr.jetty.https.port=3D8984 -Dsolr.autoSoftCommit.maxTime=
=3D3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=3D/home/cpanelsolr/bi=
n/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=3Dh=
ttp

13209

someotheruser

0.37

0.17

dovecot/imap

1159

cpanelconnecttrack

0.27

0.07

/usr/local/cpanel/3rdparty/sbin/p0f -i any -u cpanelconnecttrack -d -s /var=
/cpanel/userhomes/cpanelconnecttrack/p0f.socket less 400 and not dst port 8=
0 and not dst port 443 and tcp[13] & 8=3D=3D0

Configure Monitor Settings:

Configure chkservd:
rvd

Disable HTML notifications:
rvd_plaintext_notify

The system generated this notice on Thursday, March 11, 2021 at 10:15:54 AM=
UTC.

=E2=80=9CService failures (ChkServd)=E2=80=9D notifications are currently c=
onfigured to have an importance of =E2=80=9CHigh=E2=80=9D. You can change t=
he importance or disable this type of notification in WHM=E2=80=99s Contact=
Manager at: https://host2.someothername.com:2087/scripts2/editcontact?e=
vent=3Dchkservd

Do not reply to this automated message.

cP

Copyright=C2=A9 2021 cPanel, L.L.C.=

--alternative-Cpanel::Email::Object-13359-1615457754-0.72962299389291
Content-Type: multipart/related; boundary="related-Cpanel::Email::Object-13359-1615457754-0.643608170278814"

--related-Cpanel::Email::Object-13359-1615457754-0.643608170278814
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<body style=3D"background:#F4F4F4">
<div style=3D"margin:0;padding:0;background:#F4F4F4">
<table cellpadding=3D"10" cellspacing=3D"0" border=3D"0" width=3D"1=
00%" style=3D"width:0 auto;">
<tbody>
<tr>
<td align=3D"center">
<table cellpadding=3D"0" cellspacing=3D"0" border=
=3D"0" width=3D"680" style=3D"border:0;width:0 auto;max-width:680px;">
<tbody>
<tr>
<td=
width=3D"680" height=3D"25" style=3D"font-family:'Helvetica Neue',Helvetic=
a,Arial,sans-serif;font-size:16px;color:#333333">
=
The service =E2=80=9Cc=
panel-ccs=E2=80=9D appears to be down. =
</td>
</tr>
<tr>
<td=
style=3D"padding: 15px 0 20px 0; background-color: #FFFFFF; border: 2px so=
lid #E8E8E8; border-bottom: 2px solid #FF6C2C;">
<table width=3D"680" border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" style=3D"background:#FFFFFF;font-family:=
'Helvetica Neue',Helvetica,Arial,sans-serif;">
<tbody>
<tr>
<td width=3D"15">
</td>
<td width=3D"650">
<table cellpadding=
=3D"0" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tbody>
<tr>
<td>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<p>
<table style=3D"
margin: 5px 10px;
border: 2px solid #E8E8E8;
padding: 0;"
cellpadding=3D"5" cellspacing=3D"0"
width=3D"630px">
<tbody>
<tr style=3D"background-color:#FFFFFF">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Server</th>
<td align=3D"left">host2.someothername.com</td>
</tr>
<tr style=3D"background-color:#F4F4F4">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Primary <abbr title=3D"Internet Prot=
ocol">IP</abbr> Address</th>
<td align=3D"left">74.842.289.666</td>
</tr>
<tr style=3D"background-color:#FFFFFF">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Service Name</th>
<td align=3D"left">cpanel-ccs</td>
</tr>
<tr style=3D"background-color:#F4F4F4">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Service Status</th>
<td align=3D"left">failed =E2=9B=94</td>
</tr>
<tr style=3D"background-color:#FFFFFF">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Notification</th>
<td align=3D"left">The service =E2=80=9Ccpanel-ccs=E2=
=80=9D appears to be down.</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Service Check Method</th>
<td align=3D"left">
The system=E2=80=99s command to check or to res=
tart this service failed.
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#FFFFFF">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Number of Restart Attempts</th>
<td align=3D"left">31</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Service Check Raw Output</th>
<td align=3D"left">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; overflow-x: auto; word-wrap: break-word; word-break: break-all=
;">(XID cafrfa) The =E2=80=9Ccpanel_ccs=E2=80=9D service is down.<br><br><s=
pan style=3D"background-color: #EE0000; color: #000000;">The subprocess =E2=
=80=9C/usr/local/cpanel/scripts/restartsrv_cpanel_ccs=E2=80=9D reported err=
or number 255 when it ended.</span></span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#FFFFFF">
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<th align=3D"left">Startup Log</th>
<td align=3D"left">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; overflow-x: auto; word-wrap: break-word; word-break: break-all=
;">Mar 11 18:10:10 host2.someothername.com systemd[1]: Starting Apple Ca=
lendar Server...<br>Mar 11 18:10:10 host2.someothername.com ccs_init[110=
49]: Using /opt/cpanel-ccs/.develop/virtualenv/bin/python as Python<br>Mar =
11 18:10:10 host2.someothername.com ccs_init[11049]: Starting server...<=
br>Mar 11 18:10:10 host2.someothername.com ccs_init[11049]: /opt/cpanel-=
ccs/bin/caldavd -f /opt/cpanel-ccs/conf/caldavd-dev.plist -P caldav -t Com=
bined<br>Mar 11 18:10:12 host2.someothername.com ccs_init[11049]: Readin=
g configuration from file: /opt/cpanel-ccs/conf/caldavd-dev.plist<br>Mar 11=
18:10:12 host2.someothername.com ccs_init[11049]: Pidfile /opt/cpanel-c=
cs/data/Logs/state/caldavd.pid contains non-numeric value<br>Mar 11 18:10:1=
2 host2.someothername.com systemd[1]: cpanel-ccs.service: control proces=
s exited, code=3Dexited status=3D1<br>Mar 11 18:10:12 host2.herocloudhostin=
g.com systemd[1]: Failed to start Apple Calendar Server.<br>Mar 11 18:10:12=
host2.someothername.com systemd[1]: Unit cpanel-ccs.service entered fai=
led state.<br>Mar 11 18:10:12 host2.someothername.com systemd[1]: cpanel=
-ccs.service failed.</span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4">
<th align=3D"left">Memory Information</th>
<td>
<table>
<tr>
<td align=3D"left">Used</td>
<td>2.44=C2=A0GB</td>
</tr>
<tr>
<td align=3D"left">Available</td>
<td>1.26=C2=A0GB</td>
</tr>
<tr>
<td align=3D"left">Installed</td>
<td>3.7=C2=A0GB</td>
</tr>
</table>
</td>
</tr>
=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#FFFFFF">
<th align=3D"left">Load Information</th>
<td>
<span>0.23</span>
<span>0.21</span>
<span>0.19</span>
</td>
</tr>
=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4">
<th align=3D"left">Uptime</th>
<td>3 hours, 9 minutes, and 20 seconds</td>
</tr>
=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#FFFFFF">
<th align=3D"left">IOStat Information</th>
<td>
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">avg-cpu: %user %nice %system %io=
wait %steal %idle
7.32 0.73 7.88 0.18 0.00 83.89
Device: tps kB_read/s kB_wrtn/s kB_read kB_wrtn
vda 18.63 709.19 95.51 8056011 1084897</spa=
n>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20
=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4">
<th align=3D"left">Top Processes</th>
<td>
<table>
<tr style=3D"background-color:#666666;">
<th><abbr title=3D"process ID">PID</abbr></th>
<th>Owner</th>
<th><abbr title=3D"Central Processing Unit">CPU</abbr>=
%</th>
<th>Memory %</th>
<th>Command</th>
</tr>
<tr style=3D"background-color:#E8E8E8=
">
<td class=3D"pid">29277</td>
<td class=3D"owner">root</td>
<td class=3D"cpu">3.33</td>
<td class=3D"mem">28.18</td>
<td class=3D"command">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">/usr/local/cpanel/3rdparty/bin/clam=
d</span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4=
">
<td class=3D"pid">1349</td>
<td class=3D"owner">root</td>
<td class=3D"cpu">2.82</td>
<td class=3D"mem">0.54</td>
<td class=3D"command">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">/usr/local/aegis/aegis_client/aegis=
_10_89/AliYunDun</span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#E8E8E8=
">
<td class=3D"pid">1772</td>
<td class=3D"owner">cpanelsolr</td>
<td class=3D"cpu">0.66</td>
<td class=3D"mem">17.87</td>
<td class=3D"command">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">/usr/lib/jvm/jre-1.8.0/bin/java -se=
rver -Xms512m -Xmx512m -XX:+UseG1GC -XX:+PerfDisableSharedMem -XX:+Parallel=
RefProcEnabled -XX:MaxGCPauseMillis=3D250 -XX:+UseLargePages -XX:+AlwaysPre=
Touch -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateSt=
amps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCAppl=
icationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+Us=
eGCLogFileRotation -XX:NumberOfGCLogFiles=3D9 -XX:GCLogFileSize=3D20M -Dsol=
r.log.dir=3D/home/cpanelsolr/server/logs -Djetty.port=3D8984 -DSTOP.PORT=3D=
7984 -Dhost=3D127.0.0.1 -Duser.timezone=3DUTC -Djetty.home=3D/home/cpanelso=
lr/server -Dsolr.solr.home=3D/home/cpanelsolr/server/solr -Dsolr.data.home=
=3D -Dsolr.install.dir=3D/home/cpanelsolr -Dsolr.default.confdir=3D/home/cp=
anelsolr/server/solr/configsets/_default/conf -Xss256k -Dsolr.jetty.https.p=
ort=3D8984 -Dsolr.autoSoftCommit.maxTime=3D3000 -Dsolr.log.muteconsole -XX:=
OnOutOfMemoryError=3D/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr=
/server/logs -jar start.jar --module=3Dhttp</span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#F4F4F4=
">
<td class=3D"pid">13209</td>
<td class=3D"owner">someotheruser</td>
<td class=3D"cpu">0.37</td>
<td class=3D"mem">0.17</td>
<td class=3D"command">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">dovecot/imap</span>
=20=20=20=20
</td>
</tr>
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20
<tr style=3D"background-color:#E8E8E8=
">
<td class=3D"pid">1159</td>
<td class=3D"owner">cpanelconnecttrack</td>
<td class=3D"cpu">0.27</td>
<td class=3D"mem">0.07</td>
<td class=3D"command">
=20=20=20=20
<span style=3D"font-size: 11px; font-family: 'Courier New', Courier=
, monospace; white-space: pre-wrap; white-space: -moz-pre-wrap !important; =
white-space: -pre-wrap; white-space: -o-pre-wrap; overflow-x: auto; word-wr=
ap: break-word; word-break: break-all;">/usr/local/cpanel/3rdparty/sbin/p0f=
-i any -u cpanelconnecttrack -d -s /var/cpanel/userhomes/cpanelconnecttrac=
k/p0f.socket less 400 and not dst port 80 and not dst port 443 and tcp[13] =
&amp; 8=3D=3D0</span>
=20=20=20=20
</td>
</tr>
</table>
</td>
</tr>
=20=20=20=20=20=20=20=20


</tbody>
</table>
</p>

=20=20=20=20

<p>
Configure Monitor Settings:<br>
<a href=3D"https://host2.someothername.com:2087/scripts/srvmng#s=
ervice-chkservd">https://host2.someothername.com:2087/scripts/srvmng#ser=
vice-chkservd</a>
</p>

<p>
Configure chkservd:<br>
<a href=3D"https://host2.someothername.com:2087/scripts2/tweakse=
ttings?find=3Dchkservd">https://host2.someothername.com:2087/scripts2/tw=
eaksettings?find=3Dchkservd</a>
</p>

<p>
Disable <abbr title=3D"Hypertext Markup Language">HTML</abbr> notif=
ications:<br>
<a href=3D"https://host2.someothername.com:2087/scripts2/tweakse=
ttings?find=3Dchkservd_plaintext_notify">https://host2.someothername.com=
:2087/scripts2/tweaksettings?find=3Dchkservd_plaintext_notify</a>
</p>

=20=20=20=20
</td>
</tr>
<tr>
<td>
<di=
v style=3D"font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;border-t=
op: 2px solid #E8E8E8; padding-top:5px; margin-top: 5px; font-size:12px; co=
lor: #666666;">
<p style=3D"padding:0 0 0 0; margin: 5px 0 0 0;">
The system generated this notice on Thursday, March 11, 2021 at 10:=
15:54 AM UTC. </p>
</div> =
=
<p>
=
=E2=80=9CService failures (ChkServd)=E2=80=9D notifications are currently c=
onfigured to have an importance of =E2=80=9CHigh=E2=80=9D. =
You can change the=
importance or disable this type of notification in WHM=E2=80=99s Contact M=
anager at: <a target=3D"_blank" href=3D"https://host2.someothername.com:=
2087/scripts2/editcontact?event=3Dchkservd">https://host2.herocloudhosting.=
com:2087/scripts2/editcontact?event=3Dchkservd</a> =
</p>
<p>
Do not reply to this automated message.</p>
</td>
</tr>
</tbody>
</table>

</td>
<td width=3D"15">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align=3D"center" style=3D"padding-t=
op: 10px;">
=
<img src=3D"cid:auto_cid_313306128" height=3D"25" width=3D"25" style=3D"bo=
rder:0;line-height:100%;border:0" alt=3D"cP">
<p style=3D"font-family:'Helvetica =
Neue',Helvetica,Arial,sans-serif;font-size:12px;color:#666666; padding: 0; =
margin: 0;">Copyright=C2=A9=C2=A02021 cPanel, L.L.C.<p>
</t=
d>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</body>=

--related-Cpanel::Email::Object-13359-1615457754-0.643608170278814
Content-Type: image/png; x-unix-mode=0600; name="cpanel-logo-tiny.png"
Content-Disposition: attachment; filename="cpanel-logo-tiny.png"
Content-ID: <auto_cid_313306128>
Content-Transfer-Encoding: base64
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,907
607
273
cPanel Access Level
Root Administrator
I checked the notification history directory and found this on my personal machine for the SSL notifications:

Code:
1 service generated warnings while checking SSL certificates
Do you see anything similar to that there?

I don't think there would be an HTML error in the notification itself, or else we'd see many complaints each day from users receiving those notifications.
 

dragonsway

Member
Feb 10, 2021
15
1
3
China
cPanel Access Level
Root Administrator
There is literally nothing about ssl in /var/cpanel/user_notifications/root/history/

And if UTF-8 and the html are both correct, then why is the message body not showing on two specific types of notifications cpanel-ccs errors and ssl expiry
 
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