Blank Page after Cpanel login

[mahdy_sharifi]

Hi :

"only" one of our user , when logged to Cpanel , Cpanel not loaded and blank page can see , I checked cpanel log and see :

"Out of memory!"

Then increase cpanel memory through whm but not reolved .

guide Please ...

 

[cPanelMichael]

Hello

You may want to try increasing the "Max cPanel process memory" value further under the "System" tab "WHM Home » Server Configuration » Tweak Settings". Also, try restarting cPanel after making the change to see if that makes a difference. If the issue persists, check to see if the account is using a different theme compared to the other accounts that load well.

Thank you.

 

[mahdy_sharifi]

done , but not resolved !

 

[cPanelMichael]

done , but not resolved !

Is this a VPS? If so, do you notice any fail counts in the /proc/user_beancounters file? It's possible you could be reaching a resource limit imposed from the VPS hardware node.

Thank you.

 

[mahdy_sharifi]

no , this is dedicated server ...

 

[cPanelMichael]

Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.