I complained about this number and just now I received another answer: It would have been a phone call between them and a certain "Account Manager Sean". Date: June 11th -- caller from GermanyThat is a ticket number in your provider's own ticket system. It is not a cPanel ticket number, so we would not have access to it. We need the number for the ticket your provider opened with cPanel. That number will not contain any letters (such as "QSO") or dashes or hyphens (-), and it will consist of seven digits. Currently, new cPanel tickets start with a 5.
And, believe it or not, unfortunately there was no ticket number.
I give up.