dakkafex

Member
Jul 19, 2013
13
0
1
cPanel Access Level
Root Administrator
setting up this on my new VPS, first i got an error with MB_string, i fixed that by enabeling it in my WHM(using cpanel) but now its just giving me a blank page with nothing on it with the directory: install/requirements

what do i do?
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
I would first start with tailing the Apache error log while refreshing the blank page to see if any errors come up.

tail -f /usr/local/apache/logs/error_log

Since its most likely PHP related, you can also look for a error_log inside the cPanel account web directory and look for more errors.

It's most likely either a missing requirement in PHP, PHP memory_limit is to low (32M), or permission/ownership of the script.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Yes, please look for output in the logs mentioned in the previous post and post snippets of them if you are not sure of their meaning.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
You may want to consult directly with the developers of that software application to see if there are any troubleshooting steps you can follow for that specific installation issue.

Thank you.