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Discussion in 'General Discussion' started by DjiXas, Jul 5, 2008.

  1. DjiXas

    DjiXas Well-Known Member

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    Hi,

    Few days ago one client said that his admin panel shows a blank page instead of admin panel (zend encoded). However, all other pages works fine (zend encoded as well).

    I've asked my server techs and they replied:

    Hello,

    While checking into your issue I can see that your admin dir and all files
    therein have not been edited since May 23rd, 2008, yet the this problem
    began just recently. I have checked the Cpanel update logs and can see that
    there was a cpanel package update performed last night (via your WHM this
    is set to automatic) which may have caused this problem.

    I am using R,

    From:

    /var/cpanel/updatelogs/update.1215243062.log.

    Code:
    Updating /scripts...
    Sync Source: http://httpupdate.cpanel.net/RELEASE/scripts
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.lock (0)....@6XXXXX.74......connected......receiving......Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.bz2 (0)....@6XXXXX.74......connected......receiving...79%...100%......Done
    ...Done
    Checking for main ip changes......Done
    Validating cPanel system users...Homedir: /usr/local/cpanel ...Done Checking and Repairing System Package Setup......Done Running Platform Specific Optimizations......Done Checking and Repairing Nameserver Config......Done Setting up ip startup......Done Configuring editors......Done Creating symlinks for common binaries......Done Setting Clock......Done Running Env Auto Repair...quota test: repquota exited with signal 0 (ok) Requesting script ... Done Auto Repair is running...
    	io_compress_gzip has already been run.
    
    	pathtools_cpcpan has already been run.
    
    	pathtools_repair has already been run.
    Fetching http://httpupdate.cpanel.net/autofixer/check_perms4 (0)....@6XXXXX.74......connected......receiving...100%......Done
    Fetching http://httpupdate.cpanel.net/autofixer/kronolith_prefs (0)....@6XXXXX.74......connected......receiving...100%......Done
    
    	phpapps_owner_fix has already been run.
    Fetching http://httpupdate.cpanel.net/autofixer/securetmp_fix (0)....@6XXXXX.74......connected......receiving...100%......Done
    Fetching http://httpupdate.cpanel.net/autofixer/fix_update_never (0)....@6XXXXX.74......connected......receiving...100%......Done
    Fetching http://httpupdate.cpanel.net/autofixer/configpm_fix (0)....@6XXXXX.74......connected......receiving...100%......Done
    
    	spamd_dbm_fix has already been run.
    ...Auto Repair is done.
    ...Done
    Running Cleanups...Found hostname to be beta.lotosus.com, which resolves to 67.227.134.4 Hostname Virtual Host is already setup ...Done Updating services & databases...PHP version file is up to date SpamAssassin disabled in Service Manager Ftp Quota Check v1.6 Updating .userrssss....s ... ...Done ...Done Cpanel updates are coming from layer2.cpanel.net Setting Up Crontab......Done Setting Up dcpumon Crontab......Done Repairing Mailman Permissions......Done Running Sanity Checks & Notifications...Using smartcheck config 5.32 for smartctl(5.33) Checking /dev/sda....Ok Checking /dev/sdb....Ok ...Done Running Named Checks......Done Updating Virus Patterns......Done Updating FTP Server...Ftp Setup Script Version 6.1 Fetching version information from http://httpupdate.cpanel.net/ftpinstall/version (RELEASE)....Fetching http://httpupdate.cpanel.net/ftpinstall/version (0)....@6XXXXX.74......connected......receiving...100%......Done
    Done
    This is the pure-ftpd 1.0.21 installer release number 4.tls for platform centos 4.6 pure-ftpd is up to date.  Use ftpup --force to force a reinstall ...Done Updating SMTP (exim) Server...Exim (maildir) Setup Script Version 20.0 Fetching version information from http://httpupdate.cpanel.net/eximinstall/version (RELEASE)....Fetching http://httpupdate.cpanel.net/eximinstall/version (0)....@6XXXXX.74......connected......receiving...100%......Done
    Done
    This is the exim 4.69 installer release number 6 for platform centos 4.6 exim is up to date.  Use eximup --force to force a reinstall ...Done Updating MySQL Server...MySQL Setup Script Version 7.0 Fetching http://httpupdate.cpanel.net/mysqlinstall/RELEASE/cPpkgversion (0)....@6XXXXX.74......connected......receiving...100%......Done
    Loaded cPPkgs::MySQL ok!
    This is the cPPkgs::MySQL 4.1.22 installer for Linux.
    MySQL 4.1.22 is up to date
    Install Complete
    ...Done
    Updating bandmin...bandmin Setup Script Version 1.0 Fetching version information from http://httpupdate.cpanel.net/bandmininstall/version (RELEASE)....Fetching http://httpupdate.cpanel.net/bandmininstall/version (0)....@6XXXXX.74......connected......receiving...100%......Done
    Done
    This is the bandmin 1.6.1 installer release number 1 for platform centos 4.6 bandmin is up to date.  Use bandminup --force to force a reinstall ...Done Updating IMAP Server...courier-imap Setup Script Version 1.0 Service apop3d init script does not exist! 
    Fetching version information from http://httpupdate.cpanel.net/courierinstall/version (RELEASE)....Fetching http://httpupdate.cpanel.net/courierinstall/version (0)....@6XXXXX.74......connected......receiving...100%......Done
    Done
    This is the courier-authlib 0.60.2 installer release number 1cp
    courier-authlib-0.60.2 is up to date
    This is the courier-imap 4.3.0 installer release number 3cp courier-imap-4.3.0 is up to date Install Complete ...Done Updating DNS Server...NSD is not the configured local nameserver.
    Use /scripts/setupnameserver to change this setting.
    ...Done
    Installing system packages and perl modules...portsentry is up to date (Tue Jan 29 21:02:40 2002) Using newyum support.
    Setting up Install Process
    Setting up repositories
    Reading repository metadata in from local files Excluding Packages in global exclude list Finished Parsing package install arguments Nothing to do ...Done Updating system packages...Setting up Update Process Setting up repositories Reading repository metadata in from local files Excluding Packages in global exclude list Finished Resolving Dependencies
    --> Populating transaction set with selected packages. Please wait.
    ---> Downloading header for autofs to pack into transaction set.
    ---> Package autofs.i386 1:4.1.3-231.el4_6.2 set to be updated
    --> Running transaction check
    
    Dependencies Resolved
    
    =============================================================================
     Package                 Arch       Version          Repository        Size 
    =============================================================================
    Updating:
     autofs                  i386       1:4.1.3-231.el4_6.2  system-updates-released  264 k
    
    Transaction Summary
    =============================================================================
    Install      0 Package(s)         
    Update       1 Package(s)         
    Remove       0 Package(s)         
    Total download size: 264 k
    Downloading Packages:
    Running Transaction Test
    Finished Transaction Test
    Transaction Test Succeeded
    Running Transaction
    
      Updating  : autofs                       ######################### [1/2] 
    
    Updated: autofs.i386 1:4.1.3-231.el4_6.2 Complete!
    ...Done
    Restoring compiler permissions...Compilers are enabled for unprivileged users.
    ...Done
    Repairing mysql......Done
    Optimizing Databases......Done
    Configuring Frontpage...initfpsuexec: using apache 1.x support ...Done Fetching Installer...Fetching http://layer2.cpanel.net/installer/ (0)....@6XXXXX.74......connected......receiving...100%......Done
    ...Done
    Running Installer...Requested cPanel Tree: RELEASE  [1m [42m!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [0m
     [1m [42m!!!!!!!!!!!!!!!!!!!!!cPanel Auto Heal 2.4 Running !!!!!!!!!!!!!!!!!!!!!!!!!! [0m  [1m [42m!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [0m
     [1m [41mProcessing heal of https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=171178 [0m
    Waiting for yum to finish....Could not find update match for bind-libs Setting up Update Process Setting up repositories Reading repository metadata in from local files Excluding Packages in global exclude list Finished No Packages marked for Update/Obsoletion Done BIND 9.2.4  [1m [42mSucceeded [0m Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/version (0)....@6XXXXX.74......connected......receiving...100%......Done
    Using mail permissions style: NEW
    Versions Match! (11.23.3-RELEASE_25971).  You are running the latest RELEASE.
    ...Done
    Updating Addons...Updating addon type:modules addon:cronconfig version:0.4.......Done Updating addon type:modules addon:munin version:1.2.4-1.2.......Done Updating addon type:modules addon:pro version:1.0.......Done ...Done Running postinstall scripts...Added Contact maiaaa Added Contact maiaaa Scanning for new mail senders...........................................................Done
    Notification => maiaaa via EMAIL [level => 1] Notification => maiaaa via PAGER [level => 1] Scanning suexec_log.Done ...Done
    Was there anything modified, changed which could cause this issue>
     
  2. DjiXas

    DjiXas Well-Known Member

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    Bump.......
     
    #2 DjiXas, Jul 7, 2008
    Last edited: Jul 8, 2008
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
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    cPanel Access Level:
    Root Administrator
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