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Blank webmail when logged in

Discussion in 'E-mail Discussion' started by SnowLake, Jul 18, 2016.

  1. SnowLake

    SnowLake Registered

    Joined:
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    Location:
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    cPanel Access Level:
    Website Owner
    I am trying to access my webmail as I seem to be missing all emails sent in June from my desktop app. However, when I log into my webmail page, I am greeted with a blank white page, with only my email address and a people icon showing at the top...Please help with any ideas to fix this?? Thankyou
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    If you are using cloudflare dns then try to Try to access webmail using serverIP/webmail

    If still showing blank page then please contact to your hosting provider as your access Level is cPanel.
     
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  3. webhostuk

    webhostuk Well-Known Member

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    Twitter:
    Have you made any changes to the server? it can even be cache issue.. have you tried to create browser cache and recheck it?
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Your access level is listed as "Website Owner", suggesting you do not have root access to the system. I recommend reporting this issue to your web hosting provider so they can take a closer look and verify if it's an issue on the server.

    Thank you.
     
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