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Blank webmail when logged in

Discussion in 'E-mail Discussions' started by SnowLake, Jul 18, 2016.

  1. SnowLake

    SnowLake Registered

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    Location:
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    cPanel Access Level:
    Website Owner
    I am trying to access my webmail as I seem to be missing all emails sent in June from my desktop app. However, when I log into my webmail page, I am greeted with a blank white page, with only my email address and a people icon showing at the top...Please help with any ideas to fix this?? Thankyou
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    If you are using cloudflare dns then try to Try to access webmail using serverIP/webmail

    If still showing blank page then please contact to your hosting provider as your access Level is cPanel.
     
    taimaylanhtrieuan likes this.
  3. webhostuk

    webhostuk Well-Known Member

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    Have you made any changes to the server? it can even be cache issue.. have you tried to create browser cache and recheck it?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Your access level is listed as "Website Owner", suggesting you do not have root access to the system. I recommend reporting this issue to your web hosting provider so they can take a closer look and verify if it's an issue on the server.

    Thank you.
     
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