Blocking Spam with Filters Question

Lachlan Williams

Registered
Jan 7, 2016
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Australia
cPanel Access Level
Reseller Owner
Hi There,

I have a client whose website and email is setup on shared hosting with no WHM access. Simply put, she is receiving an abnormal amount of spam and while my efforts to filter out the majority of these messages there are a few still getting through.

Any email address that ends in ‘.bid. can't be blocked with the ‘from’ and ‘contains’ options as this blocks clients whose email address contain their family name, e.i. [email protected], and using ends with doesn't work for some reason.

Is there a way of setting up a global filter so I can avoid this issue?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

You may find this thread helpful when formulating a filter rule:

Need to filter ALL email

While it's intended for the entire server on that thread, you could modify it so it applies to a single account.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
The idea behind linking to the thread is that it provides filter rules that you can apply to the "Account Level Filter" and "User Level Filtering" options in cPanel. Could you elaborate on which aspect of the rules you can't apply to the individual filter options in cPanel (e.g. text strings for the "from" address)?

Thank you.