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Bounced emails via Mailman, especially to Yahoo addresses

Discussion in 'E-mail Discussions' started by justabaldguy, Aug 18, 2015.

  1. justabaldguy

    justabaldguy Registered

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    Howdy everyone,
    I'm new here and apologize if I'm missing anything. I searched but didn't find a solution. I tried the Googles with minimal success. I'm managing a website for church and am trying to get new stuff done after recently moving hosts.

    Here's the crux of the issue. Say I have blueteam@domain.org. I want this to automatically send emails to the people on that team when anyone sends an email to that address. Before, with our old host, it was essentially one big email forwarder. I typed in our domain email, and then added a list of everyone who should receive it, and from then on all those on that list were automatically copied. That function isn't here with my current host (Host Gator). I can use Mailman which seems horribly clunky, or input ONE address at a time in the forwarder.

    Now I'm getting emails bounced from Yahoo address. It says pretty much every time the same message:

    Code:
    "delivery temporarily suspended: lost connection with mta6.am0.yahoodns.net[63.250.
    192.46] while sending RCPT TO"
    
    which is followed up by
    
    "Final-Recipient: rfc822; <usernamehere>@yahoo.com
    Action: failed
    Status: 4.4.2
    Diagnostic-Code: X-Postfix; delivery temporarily suspended: lost connection
        with mta6.am0.yahoodns.net[63.250.
    192.46] while sending RCPT TO"
    
    
    This only happens to Yahoo accounts. I'm savvy enough to poke around in Mailman, but nothing I've done (including changing munge to wrap) has worked. I'm not an elite user so it's been tricky trying to fix this. I appreciate all advice and input, on everything from how to stop the bounces to other fixes/programs I can use for group email.

    Thanks in advance!
     
    #1 justabaldguy, Aug 18, 2015
    Last edited by a moderator: Feb 3, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. justabaldguy

    justabaldguy Registered

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    Hi Michael, thanks for the reply. I'm not sure. I have the account through Host Gator. I have access to the control panel in there. I think it's shared though as I don't know anything about root access. I'll look and see if it shows up somewhere, or maybe you know where I should look.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    It's likely you only have a shared hosting account based on the information you have provided. I suggest reporting this issue to your hosting provider so they can take a closer look and investigate the cause of this problem.

    Thank you.
     
  5. justabaldguy

    justabaldguy Registered

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    Yeah kinda what I was afraid of. Any idea though on other options? Are there any other cPanel tools I could use to easily sent email to many people by only typing in one address?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    The error messages you referenced indicate an overall issue with sending to those remote mail servers, regardless of how they are sent. Thus, using an alternate method of forwarding would not make a difference. It's an issue that your hosting provider will need to investigate (they will have access to Exim logs).

    Thank you.
     
  7. Jimmad39

    Jimmad39 Registered

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    I noticed this thread today I'm having this same problem but I do have root accesses to the cpanel. With a host gator account getting the exact same error message. Is this a host gator problem or a yahoo problem
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    What's the specific entry for a failed message in /var/log/exim_mainlog? EX:

    Code:
    exigrep user@failed /var/log/exim_mainlog
    Thank you.
     
  9. Jimmad39

    Jimmad39 Registered

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    This is exactly what I get when I send a message to yahoo accounts

    Code:
    From: Mail Delivery System
    [mailto:MAILER-DAEMON@gateway26.websitewelcome.com]
    Sent: Wednesday, February 3, 2016 11:02 AM
    To: (hidden)@example.net
    Subject: Undelivered Mail Returned to Sender
    
    This is the mail system at hostgateway26.websitewelcome.com.
    
    I'm sorry to have to inform you that your message could not be delivered to
    one or more recipients. It's attached below.
    
    For further assistance, please send mail to postmaster.
    
    If you do so, please include this problem report. You can delete your own
    text from the attached returned message.
    
    The mail system
    
    <someuser@yahoo.com>: delivery temporarily suspended: lost connection with
    mta6.am0.yahoodns.net[66.196.118.33] while sending RCPT TO
    
    Final-Recipient: rfc822; someuser@yahoo.com
    Original-Recipient: rfc822;someuser@yahoo.com
    Action: failed
    Status: 4.4.2
    Diagnostic-Code: X-Postfix; delivery temporarily suspended: lost connection
    with mta6.am0.yahoodns.net[66.196.118.33] while sending RCPT TO 
    
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you run the command referenced in my earlier response (replacing the email account with the actual Yahoo email account that failed)?

    Thank you.
     
  11. Jimmad39

    Jimmad39 Registered

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    Sure...as I'm sure you always get new people asking questions I too am new. Where do I run the command? I do most of my research on my phone so if it's in the command prompt I will have to wait till I get home from work. Sorry I bet it's frustrating answering questions for newbies lol. Also it doesn't only fail when sending to this yahoo account it fails sending to all yahoo accounts.
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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