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Bouncing @qq.com emails

Discussion in 'E-mail Discussion' started by fmosse, Feb 16, 2018.

  1. fmosse

    fmosse Member

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    Hi,

    As I was receiving thousands of email from *@qq.com I have blocked it and Exim is sending bounced alerts: "Messages from this domain are blocked."

    The problem is that now in the Email QUEUE are thousands of "bounced emails" for hours!

    My Exim Configuration Manager configuration is

    RETRYBLOCK
    * * F,12h,15m; G,16h,15m,1.5; F,4d,30m

    ignore_bounce_errors_after
    1h

    timeout_frozen_after
    3d

    auto_thaw
    23h

    deliver_queue_load_max
    169

    What should I do?
    Thanks,
    Francisco
     
  2. 24x7server

    24x7server Well-Known Member

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    You can configured antivirus.empty file and set a filter in it and just delete the mail or move the mail to a different directly that will do the job.
     
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  3. fmosse

    fmosse Member

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    Hi!

    How do I do that?

    I am also having "legitim" emails in queue for almost 5-6 hours.

    Thanks,
    Francisco
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    You could modify your filter to discard the messages from that domain name instead of bouncing them. As far as the existing emails in your queue, "WHM >> Mail Queue Manager" allows you to search for specific messages. You can search for all messages you want removed from the queue and then click on the "Delete All" button to remove them.

    Thank you.
     
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  5. fmosse

    fmosse Member

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    Hi!

    Yes, I know that I can do it manually. But I would like that ALL the emails received from @qq.com are discarded or deleted automatically, without using the email queue. Because with each email I receive from that domain, the server sends another one with the bouncing message :(
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you verify how the existing filter rule is configured to block emails from that domain name? For instance, you should be able to simply adjust the rule to "Discard" the message instead of rejecting it:

    How to Configure Mail Filters - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
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