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Box trapper and SORBS Spamtrap address

Discussion in 'General Discussion' started by fmalekpour, Jan 9, 2006.

  1. fmalekpour

    fmalekpour Well-Known Member

    Dec 4, 2002
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    Hello friends,
    2 month ago (25-NOV-2005) an idiot forged one of the SORBS spam trap addresses and sent an email to one of my clients who uses Box Trapper, Response message sent back to that address and this caused our IP address to be listed in their blocking system!

    After lots of emails back and forth with one of their agents (?!) they are forcing us to disable box trapper.

    Here is what he exactly said:
    "Please let us know when you have stopped sending such abusive messages to 
    the email addresses forged by spammers. SORBS considers such 
    challenge/response messages to be spam. They are sent in reply to all email 
    received, making them bulk, and they are certainly unsolicited by the 
    recipients who had their address forged by spammers. Bulk+Unsolicited email 
    = spam."
    Then I tried to explain that our challenge/response system will keep the records of outgoing emails and will block any one who tries to abuse or bombard it, he finally said:

    "There is no point in delisting your IP as it will just become listed the 
    next time a spam is received that again forges a SORBS spamtrap as the 
    sender. When you choose to stop sending spam to the email addresses forged 
    in spam please feel free to open a new ticket. I am closing this ticket for 

    So basically any spammer can list all of the servers having a site who
    - send challenge/response verification messages
    - auto-responders for vacation or acknowledge of receiving email
    - support ticket system
    - Account activation notices
    - Email verification for online registration
    - Mailing list subscriptions and opt-ins.
    - Invitation systems
    - etc

    Any idea? Any one else having such problem before? Should we stop using box trapper or there is a solution?

    And yes, our IP address is still listed.

    Dayana Networks
  2. chirpy

    chirpy Well-Known Member

    Jun 15, 2002
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    Go on, have a guess
    That's a perfect explaination why challend/response systems are such a bad idea. They will get your server listed in RBL's and they only add to the spam problem by generating even more email. Filtering is a much better and safe solution.

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