Box Trapper Not allowing mail to be sent

pagedeveloping

Well-Known Member
Jun 11, 2003
219
0
166
New York
Hello and thank you for looking over this issue.

I have a problem with Box Trapper not allowing my clients to send email outside the server.
when I check the logs I see "unrouteable mail domain" or user id not allowed to relay.

I am using cpanel 10.8.2-E6

has anyone ever had this issue?

thank you,
 

power_on

Member
Aug 10, 2004
8
0
151
Cpanel support staff resolve it for me "The presence of /etc/eximmailtrap was causing the issue with webmail
not sending out. I removed this file and this appears to be working now"

So Just remove /etc/eximmailtrap and restart Exim.

If you do that you should also edit /var/cpanel/cpanel.config and set eximmailtrap=0 otherwise that file will be recreated whenever you save anything in WHM > Tweak Settings.