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boxtrapper and automated replies question

Discussion in 'E-mail Discussion' started by manokiss, Aug 23, 2014.

  1. manokiss

    manokiss Well-Known Member

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    Hi there,

    This is a simple question for somehow ever used both of these....as boxtraper whitelist the destination email when you send them a message, how is handled when you have an automatic reply in an email address using boxtraper? I mean, the spammer send you an email, and receive the automatic reply...this means we are whitelisting the spammer address?

    Thanx in advance!
     
    #1 manokiss, Aug 23, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    If a spammer sent you a message with BoxTrapper enabled, then the message would not come through because most SPAM comes from non-humans that would not be able to pass the verification test.

    Thank you.
     
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    #2 cPanelMichael, Aug 25, 2014
  3. manokiss

    manokiss Well-Known Member

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    Thanx Michael for the reply...but my question is not about the auto reply that boxtrapper sent but an auto replay i have created on that email address.....when a spammer send me an email, two auto repliers will be sent, the boxtrapper one and the auto-reply message i have created, this second one will not whitelist the sender address? (based in the rule that any email we sent will be whitelisted in the spam system)?

    Thanx!
     
    #3 manokiss, Aug 25, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, here is the note in the cPanel interface:

    It is important to understand that even if BoxTrapper is enabled and automatic white-listing is disabled, ANY e-mail address you send mail to will automatically be added to the white-list without your interaction. Since you are in effect interacting with the e-mail address, BoxTrapper assumes you welcome interaction with them and automatically white-lists the e-mail in question.

    Thus, you should disable the autoresponder for any email addresses you plan to use with BoxTrapper.

    Thank you.
     
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    #4 cPanelMichael, Aug 25, 2014
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