Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

BoxTrapper discarding messages

Discussion in 'cPanel Developers' started by callihan, Aug 3, 2006.

  1. callihan

    callihan Registered

    Joined:
    Mar 17, 2006
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    151
    HI,

    I have a client that is not getting mail from a particular person. The exim_mainlog shows the e-mail as delivered. Althougth the BoxTrapper log is not real informative, it has several entries that say "Discarding message from sender: due to invalid From: header ()". I am assuming that this is the problem. He is going to have him send an e-mail elsewhere and will forward me the headers tomorrow, but I wondered if anyone had any knowledge of this problem or a solution.

    Thanks,
    Patrick
     
  2. lloyd_tennison

    lloyd_tennison Well-Known Member

    Joined:
    Mar 12, 2004
    Messages:
    698
    Likes Received:
    1
    Trophy Points:
    168
    I have seen that error. Is th email from your own server? I know when a improperly designed frommail script sends a message it did not put in a return address and the messages were discarded.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. callihan

    callihan Registered

    Joined:
    Mar 17, 2006
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    151
    No, it is from another server.
     
  4. lloyd_tennison

    lloyd_tennison Well-Known Member

    Joined:
    Mar 12, 2004
    Messages:
    698
    Likes Received:
    1
    Trophy Points:
    168
    You can always put in a forward for that email address for testing. That way you would not have to wait for them to send it back to ou.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice