boxtrapper - empty queue emails

TaneNZ

Active Member
Apr 11, 2007
37
0
156
a user has observed a strange issue with boxtrapper...

Sometimes, empty emails show up. Digging through the exim log revealed this:

2009-05-29 07:22:04 1M9n31-00076Z-Uq <[email protected]>: virtual_boxtrapper_userdelivery transport output: 2009-05-28 21:22:01 warn [boxtrapper] Invalid zero length lock file /home/emailne/etc/email.net/user/.boxtrapper/loopprotect.lock detected. at /usr/local/cpanel/Cpanel/SafeFile.pm line 162

does anybody know what the problem is, or how to fix it?