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BoxTrapper Error

Discussion in 'E-mail Discussion' started by Ricardo Mecca, Mar 6, 2018.

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  1. Ricardo Mecca

    Ricardo Mecca Member

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    Hello, boxtrapper does not send automatic blacklist emails or other system templates, what would be the problem?

    Email matches rule "from domain@client.com" Line 2 in blacklist
    Found user as mailer/postmaster mailer-daemon@server.net/Mail failure - no recipient addresses
    Discarding verify bounce from mailer-daemon@server.net/Mail failure - no recipient addresses
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you let us know the output from /var/log/exim_mainlog for the affected message? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Ensure to replace any real domain names or IP addresses with examples when posting the output.

    Thank you.
     
  3. Ricardo Mecca

    Ricardo Mecca Member

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    Not have informations about this error on this log mentioned
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you let us know the full steps you are taking to reproduce the issue?

    Thank you.
     
  5. Ricardo Mecca

    Ricardo Mecca Member

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    After adding an email in denial area of the boxtrapper, the remetent send a message and the return of the boxtrapper is a message default of the own sistema but dont work the sending of the message of system for the remetent, returning the error above.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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