cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello,

Can you let us know the output from /var/log/exim_mainlog for the affected message? EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Ensure to replace any real domain names or IP addresses with examples when posting the output.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello,

Can you let us know the full steps you are taking to reproduce the issue?

Thank you.
 

Ricardo Mecca

Member
Jul 27, 2017
15
1
78
Brazil
cPanel Access Level
Root Administrator
After adding an email in denial area of the boxtrapper, the remetent send a message and the return of the boxtrapper is a message default of the own sistema but dont work the sending of the message of system for the remetent, returning the error above.