The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

BoxTrapper - Forward List (Web UI not working)

Discussion in 'E-mail Discussions' started by eriksmtka, Feb 8, 2011.

  1. eriksmtka

    eriksmtka Registered

    Joined:
    Feb 8, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    I'm trying to add an e-mail address to the "forward list" on for one of the accounts using BoxTrapper. When I click the "Save" button, I'm directed to a page that says it's "Not Found". This is probably a bug in cPanel somewhere that needs to be addressed; but that's not what this post is about..

    I have SSH access to my cPanel host. I'm wondering if anybody knows if there is a away to.. say.. create a file in the correct directory with the correct format that will in a sense duplicate what the script is supposed to accomplish? So that I can make those settings changes while waiting for the fix?

    Thanks!

    PS> My host is using cPanel v11.28.76
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,623
    Likes Received:
    21
    Trophy Points:
    38
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello,

    When you use cPanel > BoxTrapper > Manage (next to email account or main account mail line) > Forward List area, it creates a file called forward-list.txt that contains the email account to forward to at the following paths:

    Main cPanel account - /home/username/etc/.boxtrapper/forward-list.txt
    Individual email account - /home/username/etc/domain.com/emailuser/.boxtrapper/forward-list.txt

    Above you would replace username with the cPanel username, domain.com with the domain name, and emailuser with the email account name for the paths. Simply create the forward-list.txt file at the right location and put the email account to be forwarded to in the file and it should function to accomplish that task.

    Thanks.
     
  3. johnhessling

    johnhessling Registered

    Joined:
    Feb 16, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Thanks. I was having the same problem. ISP is looking into getting a patch from cPanel to fix the bug. But in the mean time, adding the forward-list.txt file is sufficient for me for now. It does seem to work.
     
Loading...

Share This Page