BoxTrapper - Forward List (Web UI not working)

eriksmtka

Registered
Feb 8, 2011
1
0
51
I'm trying to add an e-mail address to the "forward list" on for one of the accounts using BoxTrapper. When I click the "Save" button, I'm directed to a page that says it's "Not Found". This is probably a bug in cPanel somewhere that needs to be addressed; but that's not what this post is about..

I have SSH access to my cPanel host. I'm wondering if anybody knows if there is a away to.. say.. create a file in the correct directory with the correct format that will in a sense duplicate what the script is supposed to accomplish? So that I can make those settings changes while waiting for the fix?

Thanks!

PS> My host is using cPanel v11.28.76
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

When you use cPanel > BoxTrapper > Manage (next to email account or main account mail line) > Forward List area, it creates a file called forward-list.txt that contains the email account to forward to at the following paths:

Main cPanel account - /home/username/etc/.boxtrapper/forward-list.txt
Individual email account - /home/username/etc/domain.com/emailuser/.boxtrapper/forward-list.txt

Above you would replace username with the cPanel username, domain.com with the domain name, and emailuser with the email account name for the paths. Simply create the forward-list.txt file at the right location and put the email account to be forwarded to in the file and it should function to accomplish that task.

Thanks.
 

johnhessling

Registered
Feb 16, 2011
1
0
51
Thanks. I was having the same problem. ISP is looking into getting a patch from cPanel to fix the bug. But in the mean time, adding the forward-list.txt file is sufficient for me for now. It does seem to work.