Boxtrapper is not auto-whitelisting email addresses when sent from Outlook

graftedin

Registered
Mar 30, 2010
4
0
51
I'm using Outlook 03 to send emails and I want the address in the "To" field to be added automatically to the whitelist. It works when sent from web-mail and thunderbird.

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Re: Boxtrapper is not auto-whitelisting email addresses when sent from Outl

Hello :)

If it's only happening on one specific email client, you may want to consider configuring the mail settings for that email client again. Ensure you are sending the emails from the correct domain name/mail server. Also, check the Exim logs after you send the message:

Code:
# /var/log/exim_mainlog
Do you notice anything out of the ordinary?

Thank you.