BoxTrapper problem

I second this problem

Anyhow know cause?

 

anyone got this fixed?

 

I had to restart exim to get it to start working.

 

yeah same error here. Restarted Exim and the problem still exists

 

try running /scripts/upcp then restart exim forgot i did that before it started working correctly.

 

If that doesn't do it, try running:

/scripts/updatenow
/scripts/exim4

and then reinstall CPANEL Pro.

Aric

 

I tried both of those suggestions and it still fails. I am running cPanel 9.4.0-C20 on RHE3.

 

Same thing here... boxtrapper isn't working.
RH 9
cPanel 9.4.0-E36

Restarted exim
Reinstalled cPanel Pro
done just about everything I have seen mentioned here and nothing is working.
Hopefully someone will have a solution, should we get it to work we will gladly post our solution here.

 

turns out it was working fine all along. It works on any other domain on my server just not the main server domain. Not sure if that is by design or a bug but it is working very well on the other accounts.

 

We are having this problem with boxtrapper , any suggestions? Tried everything here.

Disabling it works as a quick fix.

 

Ditto here

Same problem exists with my ISP. Also did a google search and found a couple of other message boards where exactly the same problem is being reported.
Here's one: http://forums.emaxhosting.com/index.php?showtopic=284
and another: http://knowledgehost.net/forums/showthread.php?t=2489

Looks like boxtrapper is either broken or else the sysadmins are not installing it properly.

 

Will anyone with a broken BoxTrapper/Exim system please submit a ticket to my attention? I'm not aware of any problem with it that would result in the type of issue you're describing, and I haven't seen any tickets with this issue.