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BoxTrapper Problem

Discussion in 'General Discussion' started by Sabaote, May 3, 2005.

  1. Sabaote

    Sabaote Well-Known Member

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    Hi, today a client said to me that the BoxTrapper is getting an error..

    So when i was to check, i saw this:

    [an error occurred while processing this directive]
    [an error occurred while processing this directive]


    So i try to look at error_log of cPanel:
    (internal) Wed May 4 00:14:31 2005 [7200] warn: Missing language key "manage-BoxTrapper" at /usr/local/cpanel/Cpanel/TieLang.pm line 86, <LANGFD> line 34103.
    Cpanel::TieLang::FETCH('Cpanel::TieLang=HASH(0x8b08a78)', 'manage-BoxTrapper') called at /usr/local/cpanel/Cpanel/BoxTrapper.pm line 854
    Cpanel::BoxTrapper::BoxTrapper_accountmanagelist('manage.html') called at (eval 50) line 1
    eval 'BoxTrapper_accountmanagelist(@RARGS);' called at cpanel.pl line 606
    main::exectag('<cpanel BoxTrapper="accountmanagelist(manage.html)">') called at cpanel.pl line 291
    main::dotag(undef) called at cpanel.pl line 3434
    main::parsehtml('GLOB(0x89a3a3c)') called at cpanel.pl line 285


    This are errors, i tryed to use Current, Release and reinstall the cPanel PRO already.

    Nothing works!

    Please someone knows how to fix this problem?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Same here. Just started recently.
     
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
  4. ispro

    ispro Well-Known Member

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    The issue is here...
    We have RVSkin theme on our test server and it has errors on every language other than English for Boxtrapper...

    However this is something about cPanel. I suppose...
     
  5. WhiteBear

    WhiteBear Well-Known Member

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    My server also is with the same problem.
     
  6. Alexandre Duran

    Alexandre Duran Well-Known Member

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    Same error here. I try to reinstall CPANEL PRO (under WHM), but the error continues.
     
  7. rvskin

    rvskin Well-Known Member
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    There is the issue with the new language engine with addon module especially Boxtrapper for the language other than english.
    Temporary solution, please SSH as root and run the following commands:

    cat /usr/local/cpanel/modules-install/pro-Linux-i686/lang/english >> /usr/local/cpanel/lang/english
    perl /usr/local/cpanel/bin/cachelangfiles

    The permanent solution will need to wait cPanel fix the issue.
     
  8. rvskin

    rvskin Well-Known Member
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  9. WhiteBear

    WhiteBear Well-Known Member

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    The problem continues.
     
  10. rvskin

    rvskin Well-Known Member
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    This issue was resolved by cPanel. Verified on WHM 10.1.0 cPanel 10.2.0-E80.
     
  11. kaelin

    kaelin Member

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    When do you think this fix will be in Release version?

    I've noticed also that it does NOT add to white/black/ignore list when going through the queue.
     
  12. ccccanada

    ccccanada Well-Known Member

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    Yes I have noticed that also.

    White/Ignore/Blacklist are not being updated.

    Even when doing it manually nothing gets added to the lists.

    Anyone have a fix for this?

    Thanks!
     
  13. rvskin

    rvskin Well-Known Member
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    If you are using RVskin, please update it to v6.19 and tell me if you still have a problem.
     
    BenThomas likes this.
  14. ccccanada

    ccccanada Well-Known Member

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    No I am using Cpanel X
    RVskin is installed on the server though but that should not interfere or should it?
     
  15. BenThomas

    BenThomas Well-Known Member

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    Does yours not look like this "Edit Forward/White/Black/Ignore Lists" ?

    If not, then you're using an older version of BoxTrapper. Try updating cPanelPro.
     
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