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BoxTrapper queue question

Discussion in 'E-mail Discussion' started by Keelan, Feb 9, 2014.

  1. Keelan

    Keelan Member

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    I run a cron once a day that emails the latest box trapped emails over the previous 24 hours to the email accounts (basically to tell they have box trapped emails). The following URL works fine if they access the daily email via a pc.

    Code:
    /https://example.com:2096/cpsess9304200820/webmail/x3/mail/msgaction.html?account=user@example.com&q=STRING-FOR-BOXTRAPPER.msg&t=&action=deliverall,whitelist
    But if they visit that link on a mobile device it doesn't work it says:

    It seems the mobile detection seems to screw things up? Is there a friendly url for both mobile and pc?
     
    #1 Keelan, Feb 9, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #2 cPanelMichael, Feb 10, 2014
  3. Keelan

    Keelan Member

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    Have done.

    ticket id: 4555145

    Thank you.
     
    #3 Keelan, Feb 10, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, the issue was not reproducible. It was determined to be an issue with the local machine of the user.

    Thank you.
     
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    #4 cPanelMichael, Feb 11, 2014
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