Boxtrapper Setting To Allow All Email thru except blacklist

neil154

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Oct 17, 2013
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I would like to know what the best settings in BoxTrapper to make sure that ALL email will get to my inbox except for email address that are specifically added to the Black List. I do not want BoxTrapper to send email back to the address to ask them to very that it is not an automated email, just want it passed to inbox

I would appreciate your help.
 

cPanelMichael

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Apr 11, 2011
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Hello :)

It's likely a better idea to setup an account level filter if you only want to block specific email addresses, and prefer not to have verification emails sent out. You can find information on account level filters at:

cPanel - Account Level Filtering

Thank you.
 

neil154

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Oct 17, 2013
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Hello :)

It's likely a better idea to setup an account level filter if you only want to block specific email addresses, and prefer not to have verification emails sent out. You can find information on account level filters at:

cPanel - Account Level Filtering

Thank you.
Thanks, I am familiar with the filtering but that would require that I manually enter each email address and the set the response for each email which is too labor intensive for me.

My current is to use BoxTrapper so I can copy and paste into the blocked email list but set the spam assassis level to 1000 so that nothing would be blocked. I would like your thought on this method.
 

cPanelMichael

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Thanks, I am familiar with the filtering but that would require that I manually enter each email address and the set the response for each email which is too labor intensive for me.

My current is to use BoxTrapper so I can copy and paste into the blocked email list but set the spam assassis level to 1000 so that nothing would be blocked. I would like your thought on this method.
You have two other threads open with a similar question at the moment. It's answered on:

Format for Boxtrapper blocking

Thank you.
 

neil154

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Oct 17, 2013
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You have two other threads open with a similar question at the moment. It's answered on:

Format for Boxtrapper blocking

Thank you.
While the posting that you referred me to answers a question, I would like your comments on the use of BoxTrapper to block but use SpamAssassin at a very high number. Is that a good solution, do you see any issues with it or do you see a better solution?
 

cPanelMichael

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While the posting that you referred me to answers a question, I would like your comments on the use of BoxTrapper to block but use SpamAssassin at a very high number. Is that a good solution, do you see any issues with it or do you see a better solution?
SpamAssassin with a configured spam score that is higher than normal will block less SPAM. I don't see any problems with this if you plan to use BoxTrapper at the same time. However, note that some spammers may spoof their email address, so BoxTrapper may send verification emails to addresses that do not exist or belong to legitimate mail users.

Thank you.
 

neil154

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Oct 17, 2013
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SpamAssassin with a configured spam score that is higher than normal will block less SPAM. I don't see any problems with this if you plan to use BoxTrapper at the same time. However, note that some spammers may spoof their email address, so BoxTrapper may send verification emails to addresses that do not exist or belong to legitimate mail users.

Thank you.
I understand your point but if I set BoxTrapper at 1000 I would think that nothing will ever get into the BoxTrapper Queue, do you agree with that?
 

neil154

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What setting are you configuring to "1000"?

Thank you.
In BoxTrapper configuration there is a setting "Minimum SpamAssassin Spam Score required to bypass BoxTrapper" and I think a setting of 1000 would result in BoxTrapper never putting anything in the Queue but would block email in the blacklist

- - - Updated - - -

Further information

It looks like I was wrong because I have email that was in the queue and I do not understand why it was sent for email verification per the BoxTrapper Log. Below is the information from the header of the email and would appreciate your advice.

Code:
From [email protected] Tue Oct 29 09:46:49 2013
Received: from mail38.thedatabackup.com ([74.112.168.38]:45928 helo=www.realestateiii.com)
	by ecbiz124.inmotionhosting.com with esmtp (Exim 4.80)
	(envelope-from <[email protected]>)
	id 1Vb9dA-0001b7-OO
	for [email protected]; Tue, 29 Oct 2013 09:46:49 -0400
Received: by www.realestateiii.com (Postfix)
	id 199AF1A027; Tue, 29 Oct 2013 09:46:39 -0400 (EDT)
Delivered-To: [email protected]
Received: from mx01.thedatabackup.com (mx01.thedatabackup.com [10.0.4.20])
	by www.realestateiii.com (Postfix) with ESMTP id 0C8CF17F4D
	for <[email protected]>; Tue, 29 Oct 2013 09:46:39 -0400 (EDT)
Received: from elasmtp-scoter.atl.sa.earthlink.net (elasmtp-scoter.atl.sa.earthlink.net [209.86.89.67])
	by mx01.thedatabackup.com (Postfix) with ESMTP id EAADD65CD06
	for <[email protected]>; Tue, 29 Oct 2013 09:46:19 -0400 (EDT)
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
  s=dk20050327; d=earthlink.net;
  b=S5saMJTYyPVOTUS6TRws0BzR9JTLTGqx3V+MaeIRT7MaSwGHD1BkAg3H3dKQcXai;
  h=Received:Reply-To:From:To:Subject:Date:Message-ID:MIME-Version:Content-Type:X-Mailer:thread-index:Content-Language:X-ELNK-Trace:X-Originating-IP;
Received: from [23.25.111.209] (helo=ownerHP)
	by elasmtp-scoter.atl.sa.earthlink.net with esmtpa (Exim 4.67)
	(envelope-from <[email protected]>)
	id 1Vb9cM-0004gV-Js
	for [email protected]; Tue, 29 Oct 2013 09:46:17 -0400
Reply-To: <[email protected]>
From: "Jane Morris" <[email protected]>
To: "Jane Morris" <[email protected]>
Subject: FW: Open Houses
Date: Tue, 29 Oct 2013 09:45:31 -0400
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/mixed;
	boundary="----=_NextPart_000_0044_01CED48B.A8A91900"
X-Mailer: Microsoft Office Outlook 12.0
thread-index: Ac7UpIB4R11tAMRzSlmsgvGdem7ULgACJ0Iw
Content-Language: en-us
X-ELNK-Trace: 350476664888fe82d780f4a490ca6956d5d4673fe7faad8687e823a5a7bc1d1424c7ecfecbd2497e350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c
X-Originating-IP: 23.25.111.209
X-thedatabackup.com-MailScanner-Information: Please contact the ISP for more information
X-thedatabackup.com-MailScanner-ID: EAADD65CD06.AE44E
X-thedatabackup.com-MailScanner: Found to be clean
X-thedatabackup.com-MailScanner-SpamCheck: not spam (too large)
X-thedatabackup.com-MailScanner-From: [email protected]
X-Spam-Status: No
 

cPanelMichael

Administrator
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Apr 11, 2011
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When BoxTrapper receives an email with a spam score lower than the value set in the Minimum SpamAssassin Spam Score required to bypass BoxTrapper option, it automatically delivers the message. Increasing this value would make it easier to bypass BoxTrapper.

Thank you.
 

neil154

Well-Known Member
Oct 17, 2013
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I am sorry but I do not understand. I already have the minimum set at 1000. In the email above that I posted the heading I don't see an actual spam number other than spam No. The below email was also caught in the BoxTrapper queue but yet has a very low spam score. So I need more help in understanding why these emails are caught in the queue since I would think they should have passed right through.
Code:
From [email][email protected][/email] Wed Oct 30 10:46:50 2013
Received: from [76.164.175.236] (port=20727 helo=caarmls.com)
	by ecbiz124.inmotionhosting.com with esmtp (Exim 4.80)
	(envelope-from <[email protected]oldwein.org>)
	id 1VbX2i-0001Xi-Fn
	for [email][email protected][/email]; Wed, 30 Oct 2013 10:46:50 -0400
Received: from CAAR (67.218.173.69) by caarmls.com id he4dt80nc6o6 for <[email protected]>; Wed, 30 Oct 2013 09:46:32 -0500 (envelope-from <[email protected]>)
thread-index: Ac7Vfrel6CvyCBcvR0CjUcQo0lihww==
Thread-Topic:  1505 Cherry Bark Lane
From: "NEIL GOLDWEIN" <[email protected]>
To: <[email protected]>
Cc: <[email protected]>
Bcc: 
Subject:  1505 Cherry Bark Lane
Date: Wed, 30 Oct 2013 10:45:46 -0400
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_0217_01CED55D.3095EDD0"
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609
X-Spam-Status: No, score=-0.3
X-Spam-Score: -2
X-Spam-Bar: /
X-Ham-Report: Spam detection software, running on the system "ecbiz124.inmotionhosting.com", has
 identified this incoming email as possible spam.  The original message
 has been attached to this so you can view it (if it isn't spam) or label
 similar future email.  If you have any questions, see
 the administrator of that system for details.
 
 Content preview:  Pat, I am interested in hosting an open house on your Cherry
    Bark listing on Sunday, Nov. 10 from 1-4 PM. Please get back to me ASAP to
    let me know if you and your client are interested in the open house. [...]
    
 
 Content analysis details:   (-0.3 points, 4.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             [url=http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block]DnsBlocklists - Spamassassin Wiki[/url]
                              for more information.
                             [URIs: goldwein.org]
  0.8 SPF_NEUTRAL            SPF: sender does not match SPF record (neutral)
 -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                             [score: 0.0000]
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.8 RDNS_NONE              Delivered to internal network by a host with no rDNS
X-Spam-Flag: NO
X-BoxTrapper-Queue: released via web multiaction: whitelistall
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Do you have root access to this system? If not, please consult with your hosting provider so they can review the Exim logs and determine why the message was placed in the BoxTrapper queue. It's possible there is a third-party application installed, or a specific setting configured by your web hosting provider.

Thank you.
 

neil154

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Oct 17, 2013
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Thanks I have submitted this information to InMotionHosting.com and hope they can give me a response.

If you can help me with one minor issue I would appreciate it. It appears to me that I am subscribed to this posting so that I should be getting instantaneous email when you respond but I am not getting them. I am getting them for my other posts, can you help me?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Try unsubscribing and subscribing again to this thread using the "Thread Tools" option. Also, check your SPAM folder if it exists in your email client/webmail to ensure the update was not placed there.

Thank you.
 

neil154

Well-Known Member
Oct 17, 2013
65
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cPanel Access Level
Website Owner
Okay, I did the unsubscribe\subscribe. I previously have checked my spam but also as I said I am getting it for my other postings.