Boxtrapper still active after being disabled

Bdzzld

Well-Known Member
Apr 3, 2004
410
5
168
Hi,

I've recently removed Boxtrapper from the default Feature list after having it had enabled for the last few months. Although it's no longer visible in cPanel, some clients complain that it's still using previously set filters.

How can Boxtrapper fully be disabled (not shown in cPanel and no longer using previously set filters ?

Thanks.
 

Bdzzld

Well-Known Member
Apr 3, 2004
410
5
168
Hmm... I totally forgot to do the obvious :

Code:
WHM -> Server Configuration -> Tweak Settings -> Boxtrapper Spam Trap -> untick
Will this also disable all Boxtrapper settings which were previously active ?

Thanks.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
12
313
Houston, TX
cPanel Access Level
Root Administrator
Hmm... I totally forgot to do the obvious :

Code:
WHM -> Server Configuration -> Tweak Settings -> Boxtrapper Spam Trap -> untick
Will this also disable all Boxtrapper settings which were previously active ?

Thanks.
Boxtrapper will cease functioning when this is unchecked via Tweak Settings. While the settings will still be there, they will not be processed by the mail server.