Boxtrapper: Verification Link failure (On click)

[keldnner]

I can not tell when it started to happen, but when trying to release the email (email to check the link), it's the following message:

Delivery Failed!
Executing in an invalid environment for the supplied user

I thought it was something related to activation on a new client, but the old ones that were running still gives this message as well. I searched and found no reference, just something about being suspended, but it's not my case

 

[cPanelMichael]

Hello

Is your server's hostname set to a domain name that's added to an account, or is it set to something such as "server.domain.com"? Do you notice any error messages when running the "/scripts/rebuildhttpdconf" command?

Thank you.

 

[keldnner]

info [rebuildhttpdconf] Missing owner for domain subdomain.domain.tld, force lookup to root
Built /usr/local/apache/conf/httpd.conf OK

 

[keldnner]

I change hostname to the same, and have this response now:

info [rebuildhttpdconf] Missing IP for domain subdomain.domain.tld, using 99.99.99.99
info [rebuildhttpdconf] Missing ServerName for domain subdomain.domain.tld, using subdomain.domain.tld
info [rebuildhttpdconf] Missing port for domain subdomain.domain.tld, using 80
info [rebuildhttpdconf] Missing user for domain subdomain.domain.tld, using nobody
info [rebuildhttpdconf] Missing owner for domain subdomain.domain.tld, force lookup to root
info [rebuildhttpdconf] Missing group for domain subdomain.domain.tld, using nobody

 

[keldnner]

Still BoxTrapper the problem still continues, and it is the customer's domain that appears when you click and request the BXD script

 

[keldnner]

I could solve the problem by analyzing the other server configuration we have, where not PHP 5 CGI Handler was not suPHP, and Suexec was inactive.

 

[cPanelMichael]

I could solve the problem by analyzing the other server configuration we have, where not PHP 5 CGI Handler was not suPHP, and Suexec was inactive.

To clarify, does the issue persist after making those changes?

Thank you.