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Boxtrapper: Verification Link failure (On click)

Discussion in 'E-mail Discussions' started by keldnner, Dec 16, 2015.

  1. keldnner

    keldnner Member

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    I can not tell when it started to happen, but when trying to release the email (email to check the link), it's the following message:

    Delivery Failed!
    Executing in an invalid environment for the supplied user

    I thought it was something related to activation on a new client, but the old ones that were running still gives this message as well. I searched and found no reference, just something about being suspended, but it's not my case
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is your server's hostname set to a domain name that's added to an account, or is it set to something such as "server.domain.com"? Do you notice any error messages when running the "/scripts/rebuildhttpdconf" command?

    Thank you.
     
  3. keldnner

    keldnner Member

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    info [rebuildhttpdconf] Missing owner for domain subdomain.domain.tld, force lookup to root
    Built /usr/local/apache/conf/httpd.conf OK
     
  4. keldnner

    keldnner Member

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    I change hostname to the same, and have this response now:

    info [rebuildhttpdconf] Missing IP for domain subdomain.domain.tld, using 99.99.99.99
    info [rebuildhttpdconf] Missing ServerName for domain subdomain.domain.tld, using subdomain.domain.tld
    info [rebuildhttpdconf] Missing port for domain subdomain.domain.tld, using 80
    info [rebuildhttpdconf] Missing user for domain subdomain.domain.tld, using nobody
    info [rebuildhttpdconf] Missing owner for domain subdomain.domain.tld, force lookup to root
    info [rebuildhttpdconf] Missing group for domain subdomain.domain.tld, using nobody
     
  5. keldnner

    keldnner Member

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    Still BoxTrapper the problem still continues, and it is the customer's domain that appears when you click and request the BXD script
     
  6. keldnner

    keldnner Member

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    I could solve the problem by analyzing the other server configuration we have, where not PHP 5 CGI Handler was not suPHP, and Suexec was inactive.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    To clarify, does the issue persist after making those changes?

    Thank you.
     
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