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BoxTrapper - Woes, Spam & Headaches

Discussion in 'E-mail Discussion' started by eastonch, Feb 20, 2015.

  1. eastonch

    eastonch Registered

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    Hi,

    A little background.

    We have a dedicated cPanel server that requires to have Boxtrapper enabled on all accounts, however recently with the amount of fake reply-to e-mail we're getting inbound, Boxtrapper is spamming outbound & causing us problems.

    Boxtrapper being disabled is not an option, this decision is above me.

    I looked at creating an Exim filter, and created the following:



    However frankly, it doesnt do the Job, but I couldn't find a unique header or anything like that that matches all 4 possible emails from Boxtrapper oubound.

    It only seems to hit a few of the many emails as you can imagine.

    I was looking into creating a identical string in each of the template files for each of the accounts in the /home/ folder so I could then detect that & freeze dev null it.

    I'm a little lost on which direction I should go in next, I know it's an odd request. The accounts will still be using whitelisted names from when they have sent out / previous whitelists created already.

    Thanks.
     
  2. eastonch

    eastonch Registered

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    Hi!

    Sorry, forgot to include the rule.

    if
    $message_headers: contains "X-Boxtrapper:"
    then
    save "/dev/null" 660
    endif

    (I had found a header, it seems to be capturing some mail but not all of it...)

    Thanks!
     
  3. keat63

    keat63 Well-Known Member

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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    If the backscatter issue continues, it might be a good idea to push for disabling it on the account. While it's a useful tool to prevent SPAM, there are some cases where alternative solutions are recommended.

    Thank you.
     
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  5. itagtodd

    itagtodd Registered

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    If there was a way to feed Spamassassin sa-learn items out of the boxtrapper queue, it would be a much better tool
     
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