Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

BoxTrapper's Forward List still forwarding to old address

Discussion in 'General Discussion' started by EddieAR, Jan 2, 2014.

  1. EddieAR

    EddieAR Registered

    Joined:
    Jan 2, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello,

    We have an email account and set up BoxTrapper's Forward List to forward all email to a particular address (we'll call it address A). Yesterday, we removed address A and set up a new address, we'll call address B. We saved it and it's set up for address B when viewed this morning. However, all email is still forwarding to the old address, A, and B is not getting any mail. It's like the change is being ignored. Is there some other magic required to get BoxTrapper's Forward List to see that we've implemented a change? Thank you all for your help.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you check to see if the proper email address is listed in the forward-list.txt file? It's located at:

    Code:
    /home/$username/etc/$domain/$email-account/.boxtrapper/forward-list.txt
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice