Brand new install now mail doesnt work..

[dmz00]

So i installed Cpanel setup everything under the sun and e-mail worked perfect but as soon as i did yum update and rebooted now every e-mail gets stuck in the exim queue. Any Ideas....

Version is 11.46.2

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So if i click deliver selected it claims to do something i go back in exim its all there again.

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Also it is running cloud Linux

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At this point i have no idea why all of a sudden it killed it after the update.

 

[cPanelMichael]

Hello

Could you let us know the output from /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to deliver a message? EX:

tail -f /var/log/exim_mainlog

Thank you.

 

[dmz00]

root@cloud01 [~]# tail -f /var/log/exim_mainlog

2015-01-15 12:12:48 cwd=/ 2 args: /usr/sbin/sendmail -t
2015-01-15 12:12:48 1YBnyS-000Mdd-2H <= [email protected] U=root P=local S=1339 T="Large Number of Failed Login Attempts from IP 122.225.xxx.xx" for [email protected]
2015-01-15 12:12:48 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1YBnyS-000Mdd -2H
2015-01-15 12:12:48 1YBnyS-000Mdd-2H => domain <abuse@domain .com> R=localuser T=local_delivery
2015-01-15 12:12:48 1YBnyS-000Mdd-2H Completed
2015-01-15 13:01:05 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
2015-01-15 13:01:05 Start queue run: pid=88755
2015-01-15 13:01:05 1YBfKY-0001rD-0N User 0 set for local_delivery transport is on the never_users list
2015-01-15 13:01:05 1YBfKY-0001rD-0N == [email protected] R=loca luser T=local_delivery defer (-29): User 0 set for local_delivery transport is o n the never_users list
2015-01-15 13:01:05 End queue run: pid=88755

2015-01-15 14:13:08 1YBfKY-0001rD-0N removed by root

2015-01-15 14:13:08 1YBfKY-0001rD-0N Completed
2015-01-15 14:13:11 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra
2015-01-15 14:14:18 SMTP connection from [::1]:60336 (TCP/IP connection count = 1)
2015-01-15 14:14:18 1YBps2-000NZW-Lh <= [email protected] H=localhost (cloud01.domain.com) [::1]:60336 P=esmtpa A=dovecot_login:[email protected] S=652 [email protected] T="test" for [email protected]
2015-01-15 14:14:18 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1YBps2-000NZW-Lh
2015-01-15 14:14:18 1YBps2-000NZW-Lh => domain <[email protected]> R=localuser T=local_delivery
2015-01-15 14:14:18 1YBps2-000NZW-Lh Completed
2015-01-15 14:14:18 SMTP connection from localhost (cloud01.domain.com) [::1]:60336 closed by QUIT
2015-01-15 14:14:46 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra

i posted the log as requested. Hopefully we can fix this

 

[cPanelMichael]

Could you try opening the message in the queue, attempting to deliver it, and posting the outcome here?

Thank you.

 

[dmz00]

it just stays in the queue, It will seem like its trying to deliver

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[dmz00]

I sure can, Thank you so much!!

 

[dmz00]

5974433 - Is the request id.

 

[cPanelMichael]

To update, the user was advised to setup an address to forward to in WHM by going to "WHM Home »Server Contacts »Edit System Mail Preferences" to ensure root email notifications are forwarded to a valid address.

Thank you.