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Brand new RackShack cPanel server won't create accounts

Discussion in 'General Discussion' started by ericfire, Apr 11, 2003.

  1. ericfire

    ericfire Registered

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    Hi. I was one of the first to purchase a cPanel server from RackShack's new cPanel offering released today. I used Ensim before. I migrated to cPanel because I've heard and seen so many good things. However, I am having difficulties creating an account! I follow the instructions perfectly, but here is what happens when after I go to create one:

    I ssh in to see any folders or files in the /home directory - nothing's there!! This is a brand new installation. What am I doing incorrectly?
     
  2. ericfire

    ericfire Registered

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    I have tried everything. This is a clean install. Does anybody have an idea that could help me?
     
  3. brandonk

    brandonk Well-Known Member

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    sounds like you should contact rs if you just got it
     
  4. mbarb

    mbarb Member

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    Take a quick look through the forums, others are having the same problem.
     
  5. ericfire

    ericfire Registered

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    ^thanks, I have searched a little bit. I'll keep searching. Do you know of any links to threads here that will be of help? I'm trying to find them myself. Thanks again.:)
     
  6. rastoma

    rastoma Well-Known Member

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    your cpanel provider is supposed to be the first contact with getting support for cpanel. contact rackshack and get help with your cpanel problem.
     
  7. blazonry

    blazonry Registered

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