Bug in cPanel Transfer tool. Addon domain SSL being skipped - failing to copy

santrix

Well-Known Member
Nov 30, 2008
225
2
68
Hi,

When transferring accounts that have multiple SSL certificates, including some on addon domains we see this behaviour on 11.44 (Build 27) in the restore logs

Code:
{"pid":"101395","type":"control","contents":{"msg":["SSL"],"action":"start_module"}}
{"pid":"101395","type":"out","contents":{"msg":["…harvesting SSL files to install for addondomainuser.primarydomain.co.uk…"]}}
{"pid":"101395","type":"out","contents":{"msg":["…harvesting SSL files to install for primarydomain.co.uk…"]}}
{"pid":"101395","type":"out","contents":{"msg":["The certificate does not support the domain “subdomainuser.primarydomain.co.uk”. It supports these domains: [url]www.addondomain.co.uk[/url] and addondomain.co.uk."]}}
The SSL module appears to be checking the SSL certificates to see if they support the CN subdomainuser.primarydomain.co.uk - which they won't because people don't buy SSL certificates to protect the psuedo/shadow subdomain that cPanel has to create (to account for addon domains.)

We have to manually reinstall addon SSL's after transferring accounts.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

Please ensure you submit bug reports using the following URL:

Submit A Bug Report

You can post the ticket number here so we can update this thread with the outcome.

Thank you.