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Bug in cPanel Transfer tool. Addon domain SSL being skipped - failing to copy

Discussion in 'Data Protection' started by santrix, Jul 21, 2014.

  1. santrix

    santrix Well-Known Member

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    Hi,

    When transferring accounts that have multiple SSL certificates, including some on addon domains we see this behaviour on 11.44 (Build 27) in the restore logs

    Code:
    {"pid":"101395","type":"control","contents":{"msg":["SSL"],"action":"start_module"}}
    {"pid":"101395","type":"out","contents":{"msg":["…harvesting SSL files to install for addondomainuser.primarydomain.co.uk…"]}}
    {"pid":"101395","type":"out","contents":{"msg":["…harvesting SSL files to install for primarydomain.co.uk…"]}}
    {"pid":"101395","type":"out","contents":{"msg":["The certificate does not support the domain “subdomainuser.primarydomain.co.uk”. It supports these domains: [url]www.addondomain.co.uk[/url] and addondomain.co.uk."]}}
    The SSL module appears to be checking the SSL certificates to see if they support the CN subdomainuser.primarydomain.co.uk - which they won't because people don't buy SSL certificates to protect the psuedo/shadow subdomain that cPanel has to create (to account for addon domains.)

    We have to manually reinstall addon SSL's after transferring accounts.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Please ensure you submit bug reports using the following URL:

    Submit A Bug Report

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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