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Bug Tracking

Discussion in 'General Discussion' started by fkatzenb, Oct 27, 2011.

  1. fkatzenb

    fkatzenb Well-Known Member

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    Is there an open place to track bugs? I want to help with testing EDGE, etc, however there is no clear testing of what was broke that is still broke in the latest point release software.

    Thanks,
    Frank
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello!

    We don't currently provide a public list of active bugs associated with supported versions of cPanel, however we do provide change logs if you're looking for a list of cases that have been fixed:

    Change Logs - Change Logs - cPanel Documentation

    Additionally, we encourage you to open a new forums thread if you are encountering an issue with cPanel & WHM that you believe is a potential bug in the product. We'll investigate the report to determine if an internal case is necessary, provide internal case numbers if the issue is in-fact a bug, and update the thread once the resolution is published. Here's the link to open a new forums thread:

    Create A New Forums Thread

    Alternatively, if you are a license holder with root access to the system and would prefer to contact our Technical Support Department directly to report a bug, you can open a support ticket using the instructions documented at the URL below:

    How to Open a Technical Support Ticket - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
  3. fkatzenb

    fkatzenb Well-Known Member

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    Not experiencing a bug at all.

    If I plan to move up one or two tiers, it would be advantageous to offer that kind of detail. You will find more people will go to Current to Edge because they know what the risks are. This will result in a better end user test.

    Thanks,
    Frank
     
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