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Bug: Users mailbox is full?

Discussion in 'E-mail Discussions' started by sexy_guy, May 1, 2003.

  1. sexy_guy

    sexy_guy Well-Known Member

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    One of my users cannot received his/her email because Cpanel is saying the mailbox is full. When i view the email account and look at quota its report as 0.00 0.10.
     
  2. dgbaker

    dgbaker Well-Known Member
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    That 0.00 0.10 means over limit by 0.10

    The limit is showing as 0 and the user has 0.10 which is more than zero.

    Try to increase the quota or fun fixquotas.
     
  3. sexy_guy

    sexy_guy Well-Known Member

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    How can that be. Each of his mailbox has a 10meg limit. So 10meg shows as 0.00? and your saying his over by 0.10??
     
  4. dgbaker

    dgbaker Well-Known Member
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    Hmm, reading backwards again. :)

    That is used/quota

    so your right 0mb used /10mb quota
     
  5. c4host

    c4host Well-Known Member

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    I find that when this happens he is out of webspace.

    If the space allowed is 50 meg and I increase his alloted space to 55 meg all mail goes through!!
     
  6. Website Rob

    Website Rob Well-Known Member

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    You still haven't got it quite right, David. ;)

    used / quota
    0.00 / 0.10
    Meg / Meg

    That is a quota of 10% of 1MB which means, the settings somehow got changed -- as it should be showing:

    used / quota
    0.00 / 10.00 << default setting for new Mailboxes
    Meg / Meg

    Seems easy enough to fix though, using the 'Change Quota' link.

    cPanel.net Support Ticket Number:
     
  7. dgbaker

    dgbaker Well-Known Member
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    I never was good at percentages :D

    cPanel.net Support Ticket Number:
     
  8. Website Rob

    Website Rob Well-Known Member

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    I'll be waiting for when you catch me. Will happen sooner or later. :D

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