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BUG: 'View Bandwidth Usage' excludes Addon domains?

Discussion in 'General Discussion' started by andren, Mar 21, 2009.

  1. andren

    andren Active Member

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    We have a very strange issue. WHMs 'View Bandwidth Usage' shows very low BW use for users that do most of their traffic through addon domains.

    For instance one user is listed as ~250MB but has done over 25GB via an addon domain.

    Anyone else seeing the issue?
     
    #1 andren, Mar 21, 2009
  2. hartzcs

    hartzcs Member

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    I've got a better one for you. I just found out that users who link to files like this:

    http://ipaddress/~username/file

    ...don't get counted at all!


    I just had a user suck down over 500gb of bandwidth this way and his account showed "0" usage.

    Anyone know how to stop this sort of thing? It can be devastating to a webhost if it got heavily abused.
     
    #2 hartzcs, Apr 10, 2009
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Just use the mod_userdir tweak in WHM -> Security -> Security Center -> Apache mod_userdir Tweak to enable/disable this functionality.
     
    #3 cPanelDavidG, Apr 10, 2009
  4. andren

    andren Active Member

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    Any response to the original problem?
     
    #4 andren, Apr 10, 2009
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    As for your original post, I don't know offhand what would be causing that. I recommend letting our technical analysts take a look at that for you. You can contact our technical analysts at: http://tickets.cPanel.net/submit

    If it turns out to be a bug, the ticket will expedite the process of us being able to verify and reproduce the bug so we can formulate a patch.
     
    #5 cPanelDavidG, Apr 10, 2009
  6. hartzcs

    hartzcs Member

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    Sorry about that. After searching some more on here I found that and enabled it.
     
    #6 hartzcs, Apr 10, 2009
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