BUG: 'View Bandwidth Usage' excludes Addon domains?

andren

Active Member
Oct 4, 2005
34
0
156
We have a very strange issue. WHMs 'View Bandwidth Usage' shows very low BW use for users that do most of their traffic through addon domains.

For instance one user is listed as ~250MB but has done over 25GB via an addon domain.

Anyone else seeing the issue?
 

hartzcs

Member
Mar 12, 2005
16
0
151
I've got a better one for you. I just found out that users who link to files like this:

http://ipaddress/~username/file

...don't get counted at all!


I just had a user suck down over 500gb of bandwidth this way and his account showed "0" usage.

Anyone know how to stop this sort of thing? It can be devastating to a webhost if it got heavily abused.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I've got a better one for you. I just found out that users who link to files like this:

http://ipaddress/~username/file

...don't get counted at all!


I just had a user suck down over 500gb of bandwidth this way and his account showed "0" usage.

Anyone know how to stop this sort of thing? It can be devastating to a webhost if it got heavily abused.
Just use the mod_userdir tweak in WHM -> Security -> Security Center -> Apache mod_userdir Tweak to enable/disable this functionality.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Any response to the original problem?
As for your original post, I don't know offhand what would be causing that. I recommend letting our technical analysts take a look at that for you. You can contact our technical analysts at: http://tickets.cPanel.net/submit

If it turns out to be a bug, the ticket will expedite the process of us being able to verify and reproduce the bug so we can formulate a patch.