tedwardson

Registered
Sep 15, 2005
3
0
151
Hi

I maintain database of my customers email addresses and I have previously used a bureau servce to send promotional emails.

I now wish to do this myself using bulk email software and building my own html mailshots.

However I have tried to do this but the server is returnig 50% or more of the emails that I am sending, this is what I receive :

CHANNEL: 0
Connecting to: mail.golfballs-r-us.com
MAIL SERVER RESPONSES FOLLOW:
S: 220-orlando.anyservers.com ESMTP Exim 4.52 #1 Thu, 15 Sep 2005 07:27:56 -0400
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

I am not spamming and all my email addresses have permission.

Is there any way that the mail server can be set up individually to stop this happening ?

Thanks

Tom
 

PDW

Well-Known Member
Dec 29, 2003
138
3
168
Sounds like the server only allows so many emails to relay before it stops. I do this with my server as well. like 60 emails in an hour. something like that I think
 

tedwardson

Registered
Sep 15, 2005
3
0
151
Hi

Thanks for the reply.

Can this be altered ? That is can the settings for sending emails on the mail server be changed ?

Thanks

Tom
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,453
31
473
Go on, have a guess
If you are an end-user you need to speak to your web hosting company about this.

However, if you have WHM access then the setting is under Tweak Settings.
 

tedwardson

Registered
Sep 15, 2005
3
0
151
Hi

Thanks for the reply I have Cpanel but I am not sure about WHM access, can you clarify - Sorry !

Is this an addon for Cpanel users ?

Thanks

Tom
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,453
31
473
Go on, have a guess
WHM is the backend part of cPanel where the whole server is configured. If you don't have access to that then presumably you're a web hosting client and as such need to contact your web hosting provider.