guarez

Active Member
Jul 27, 2020
31
4
8
Chile
cPanel Access Level
Root Administrator
Hello, I have a question regarding the license, many companies that sell hardware or VPS also offer cpanel licenses at a better value than buying it directly from cpanel.com. My question is, what happens to that license if I change my provider?

For example, I contract a service with a company X that gives me a cpanel license to my xx.com domain (the domain is mine) if I change company to a company AND do I have to buy a license for cpanel with my new provider? ? but keeping my domain xx.com. Hopefully you can explain to me how that works.
Thank you!
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
621
202
343
cPanel Access Level
DataCenter Provider
cPanel licenses are by IP address. If you are renting a server/VPS, then the license belongs to the provider, not to you. If you actually buy and provide your own license, I'd suggest contacting your license provider about transferring the license.
 

guarez

Active Member
Jul 27, 2020
31
4
8
Chile
cPanel Access Level
Root Administrator
Thanks for your help, do you indicate that the license is associated with the IP number. If I rent the license with that provider, then when I change my provider (and I change VPS) I must buy another license? with the other provider?

What happens if I buy the license and "activate" it with one provider and then I want to switch to another?
I think everything would be simpler if the license associated with the domain is used.
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
621
202
343
cPanel Access Level
DataCenter Provider
Hello,

All cPanel licenses (now days) are month to month. As far as changing providers goes, as I said, check with whomever you are going to get the license from and see if it can be transferred between IP's. Even if you can't, worst case your paying double for one month.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,874
907
313
cPanel Access Level
Root Administrator
If you have hosting and your cPanel license with Provider A, and you decide to switch to provider B, the license would also be canceled. You'd need to get a new license at Provider B when you make the switch.

Purchasing the license directly through us does get you priority support in our ticket system if you wanted to take advantage of that.